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Skilled nursing facility · CMS certification number 055115

HOLLENBECK PALMS

LOS ANGELES, California · Medicare and Medicaid · 106 certified beds in Care Compare

Download HOLLENBECK PALMS’s record (CSV, each figure with its worksheet, line and column)

HOLLENBECK PALMS: its citable report, full history — $295 · an email when it changes — $99/month

What stands out

  • Its latest cost report on file is for fiscal year 2025, covering July 1, 2024 to June 30, 2025 (364 days), and CMS processed it on January 16, 2026.
  • Net patient revenue rose from $21.4M in fiscal year 2024 to $22.4M in fiscal year 2025.
  • Its result from service to patients: −$6.6M (2023), −$4.6M (2024), −$4.5M (2025).
  • Its cost reports on file run from fiscal year 1996 to fiscal year 2025.
  • Its net patient revenue of $22.4M ranks 13th of the 100 nursing facilities in California whose latest cost report on file is fiscal year 2025.
  • 1 of the 5 nursing facilities in California closest in size to it, whose latest cost report on file is fiscal year 2025, also reports a loss on service to patients.

HOLLENBECK PALMS: Medicare cost reports

Form CMS-2540-10: every report is settled.

Cost reports on form CMS-2540-10, fiscal years 2012 to 2025
Form CMS-2540-102025 · report 14466652024 · report 14329812023 · report 13719912022 · report 13434422021 · report 13151572020 · report 12804502019 · report 12518182018 · report 12176912017 · report 11826312016 · report 11513732015 · report 11184742014 · report 10846672013 · report 10562432012 · report 1023491
Period beganJuly 1, 2024July 1, 2023July 1, 2022July 1, 2021July 1, 2020July 1, 2019July 1, 2018July 1, 2017July 1, 2016July 1, 2015July 1, 2014July 1, 2013July 1, 2012July 1, 2011
Period endedJune 30, 2025June 30, 2024June 30, 2023June 30, 2022June 30, 2021June 30, 2020June 30, 2019June 30, 2018June 30, 2017June 30, 2016June 30, 2015June 30, 2014June 30, 2013June 30, 2012
Processed by CMSJanuary 16, 2026August 28, 2025January 16, 2024February 28, 2023May 3, 2022February 23, 2021March 4, 2020January 24, 2019January 23, 2018January 17, 2017February 2, 2016January 20, 2015March 3, 2014January 24, 2013
Total patient revenue$24,177,296$23,480,178$19,126,199$17,434,904$16,774,336$16,809,204$15,483,488$15,572,808$15,926,455$17,492,561$17,720,578$17,247,333$17,185,569$16,707,293
Contractual allowances and discounts$1,733,646$2,065,191$1,919,862$1,712,119$1,890,854$2,689,284$2,313,129$2,331,574$2,185,251$3,668,699$4,096,946$3,519,901$2,437,652$1,913,156
Net patient revenue$22,443,650$21,414,987$17,206,337$15,722,785$14,883,482$14,119,920$13,170,359$13,241,234$13,741,204$13,823,862$13,623,632$13,727,432$14,747,917$14,794,137
Total operating expenses$26,897,449$26,046,695$23,817,880$20,791,174$20,116,433$19,665,228$17,807,912$17,318,883$17,434,801$17,616,394$17,049,152$16,545,975$16,395,111$16,128,937
Net income from service to patients−$4,453,799−$4,631,708−$6,611,543−$5,068,389−$5,232,951−$5,545,308−$4,637,553−$4,077,649−$3,693,597−$3,792,532−$3,425,520−$2,818,543−$1,647,194−$1,334,800
Total other income$2,782,156$2,360,872$3,052,168$2,022,796$13,190,490$1,319,719$4,587,552$4,723,560$3,521,959$5,614,684$2,974,333$6,235,991$7,877,826$2,812,787
Net income after other income−$1,671,643−$2,270,836−$3,559,375−$3,045,593$7,957,539−$4,225,589−$50,001$645,911−$171,638$1,822,152−$451,187$3,417,448$6,230,632$1,477,987
Net income$604,638−$98,236−$981,879−$5,447,776$7,957,539−$4,225,589−$50,001$645,911−$171,638$1,822,152−$451,187$3,417,448$6,230,632$1,477,987
Total facility beds, all components929292237204204230251106106106251252251
Bed days available, all components33,580—————————————
Medicare (Title XVIII) patient days1,253—————————————
Medicaid (Title XIX) patient days9,922—————————————
Other-payer patient days18,984—————————————
Total patient days, all components30,15928,66722,60167,60566,55370,92769,59175,45522,95828,10129,14081,01281,48582,279
Medicare discharges30—————————————
Medicaid discharges3—————————————
Other-payer discharges72—————————————
Total discharges, all components10515866777010214211114815418918988180
Average length of stay, Medicare, in days41.7739.5242.658.6756.9634.6233.1533.3134.730.1734.6142.4648.3347.49
Average length of stay, Medicaid, in days3,307.33603.312,446760.78566.77522.8696.4907575.6626.5713.1426.211,588.13433.69
Average length of stay, all patients, in days287.23181.44342.44877.99950.76695.36490.08679.77155.12182.47154.18428.63925.97457.11

Net income, fiscal years 2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012. Checked against the form’s own arithmetic: what that check shows.

Form CMS-2540-96: every report is settled.

Cost reports on form CMS-2540-96, fiscal years 1996 to 2011
Form CMS-2540-962011 · report 4228772010 · report 3902292009 · report 3645682008 · report 3321632007 · report 3010642006 · report 2695472005 · report 2424842004 · report 2071002003 · report 2108362002 · report 1785312001 · report 1388942000 · report 801631999 · report 801621998 · report 801601997 · report 801591996 · report 80158
Period beganJuly 1, 2010July 1, 2009July 1, 2008July 1, 2007July 1, 2006July 1, 2005July 1, 2004July 1, 2003July 1, 2002July 1, 2001July 1, 2000July 1, 1999July 1, 1998July 1, 1997July 1, 1996July 1, 1995
Period endedJune 30, 2011June 30, 2010June 30, 2009June 30, 2008June 30, 2007June 30, 2006June 30, 2005June 30, 2004June 30, 2003June 30, 2002June 30, 2001June 30, 2000June 30, 1999June 30, 1998June 30, 1997June 30, 1996
Processed by CMSJanuary 18, 2012November 30, 2010February 26, 2010January 20, 2009January 24, 2008December 22, 2006February 7, 2006February 11, 2005March 15, 2005May 27, 2004April 7, 2003January 2, 2002May 3, 2001July 29, 2000October 1, 1999March 24, 1998
Net patient revenue$14,144,932$12,492,661$11,203,415$10,251,420$9,903,775$8,671,843$7,685,440$7,711,023$7,425,901$6,871,215$6,854,914$5,824,600$6,289,895$6,053,752$5,542,336—
Total operating expenses$15,624,732$15,333,393$14,199,596$12,553,258$11,365,916$11,435,159$10,977,742$10,875,647$10,313,084$9,892,555$9,394,218$8,681,613$8,072,803$8,151,550$8,130,331$8,167,935
Net income from service to patients−$1,479,800−$2,840,732−$2,996,181−$2,301,838−$1,462,141−$2,763,316−$3,292,302−$3,164,624−$2,887,183−$3,021,340−$2,539,304−$2,857,013−$1,782,908−$2,097,798−$2,587,995—
Total other income$6,945,322$4,046,035$71,775$51,254$29,609$19,678$15,215$34,906$14,993$37,129$46,512$36,920$56,283$34,160$27,218—
Total other expenses——$1,118,980−$1,656,959−$7,160,590−$1,824,294−$1,498,211−$5,830,020−$4,187,981−$1,434,463−$1,764,943−$2,164,914−$5,154,394−$4,608,673——
Net income$5,465,522$1,205,303−$4,043,386−$593,625$5,728,058−$919,344−$1,778,876$2,700,302$1,315,791−$1,549,748−$727,849−$655,179$3,427,769$2,545,035−$2,560,777—
Total facility beds, all components251251231231231231231231231231231231231231231231
Total patient days, all components83,20179,90474,04170,35570,11568,05070,30072,06572,46071,73869,63866,06468,35468,30067,19468,952
Total discharges, all components1443642051681721371194529122165175160193258267
Average length of stay, Medicare, in days51.6114.5348.0560.2767.6759.166.8249.0774.0347.8838.6728.8121.0223.6622.0337.19
Average length of stay, Medicaid, in days760.65410.33194.79234.04288.15288.08304.4——349.83260.02229.82587.52297.06181310.5
Average length of stay, all patients, in days577.78219.52361.18418.78407.65496.72590.761,601.442,498.62588.02422.05377.51427.21353.89260.44258.25

Net income, fiscal years 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2003, 2002, 2001, 2000, 1999, 1998, 1997. Checked against the form’s own arithmetic: what that check shows.

HOLLENBECK PALMS: nurse staffing hours by quarter →

Who owns HOLLENBECK PALMS, as filed with CMS

Care Compare

  • ADP OF THE SNF: BELLE HOME CARE INC (organization), since 08/20/2025; JOHNSTON, CAROL (individual), since 07/01/2013; KANEGAE, THOMAS (individual), since 12/02/2009; KIRCHHOFF, KATHERINE (individual), since 07/01/2024; KUMAGAI, WILLIAM (individual), since 07/01/2024; ONISHI, KEVIN (individual), since 07/01/2024; RAMIREZ, IVANIA (individual), since 06/04/2021; ROSENBLOOM, LINDA (individual), since 07/01/2024; SHOCKLEY, MORRIS (individual), since 08/07/2012; WIPFLI LLP (organization), since 08/20/2025; YOUNG, JOHNNY (individual), since 08/07/2012
  • CORPORATE DIRECTOR: JOHNSTON, CAROL (individual), since 07/01/2013; KIRCHHOFF, KATHERINE (individual), since 07/01/2024; KUMAGAI, WILLIAM (individual), since 07/01/2024; ONISHI, KEVIN (individual), since 07/01/2024; ROSENBLOOM, LINDA (individual), since 07/01/2024
  • OPERATIONAL/MANAGERIAL CONTROL: BELLE HOME CARE INC (organization), since 09/01/2021; JOHNSTON, CAROL (individual), since 07/01/2013; KANEGAE, THOMAS (individual), since 12/02/2009; KIRCHHOFF, KATHERINE (individual), since 07/01/2024; KUMAGAI, WILLIAM (individual), since 07/01/2024; ONISHI, KEVIN (individual), since 07/01/2024; RAMIREZ, IVANIA (individual), since 06/04/2021; ROSENBLOOM, LINDA (individual), since 07/01/2024; SHOCKLEY, MORRIS (individual), since 08/07/2012; WIPFLI LLP (organization), since 07/01/2021; YOUNG, JOHNNY (individual), since 02/17/1987

Ownership percentage for each: NOT APPLICABLE.

Medicare enrollment

As filed in the CMS file dated October 1, 2026 (Medicare enrollment ownership), under the enrollment of HOLLENBECK PALMS (enrollment ID O20060509000232).

  • ADP OF THE SNF: BELLE HOME CARE INC (organization), since 08/20/2025; CAROL ANN JOHNSTON (individual), since 07/01/2013; IVANIA RAMIREZ (individual), since 06/04/2021; JOHNNY YOUNG (individual), since 08/07/2012; KATHERINE KIRCHHOFF (individual), since 07/01/2024; KEVIN ONISHI (individual), since 07/01/2024; LINDA ROSENBLOOM (individual), since 07/01/2024; MORRIS SHOCKLEY (individual), since 08/07/2012; THOMAS H KANEGAE (individual), since 12/02/2009; WILLIAM KUMAGAI (individual), since 07/01/2024; WIPFLI LLP (organization), since 08/20/2025
  • CORPORATE DIRECTOR: CAROL ANN JOHNSTON (individual), 0.00%, since 07/01/2013; KATHERINE KIRCHHOFF (individual), 0.00%, since 07/01/2024; KEVIN ONISHI (individual), 0.00%, since 07/01/2024; LINDA ROSENBLOOM (individual), 0.00%, since 07/01/2024; WILLIAM KUMAGAI (individual), 0.00%, since 07/01/2024
  • OPERATIONAL/MANAGERIAL CONTROL: BELLE HOME CARE INC (organization), since 09/01/2021; CAROL ANN JOHNSTON (individual), since 07/01/2013; IVANIA RAMIREZ (individual), since 06/04/2021; JOHNNY YOUNG (individual), since 02/17/1987; KATHERINE KIRCHHOFF (individual), since 07/01/2024; KEVIN ONISHI (individual), since 07/01/2024; LINDA ROSENBLOOM (individual), since 07/01/2024; MORRIS SHOCKLEY (individual), since 08/07/2012; THOMAS H KANEGAE (individual), since 12/02/2009; WILLIAM KUMAGAI (individual), since 07/01/2024; WIPFLI LLP (organization), since 07/01/2021

Paused by CMS: Form CMS-855A, December 11, 2025.

Private equity company, real estate investment trust and holding company: No: BELLE HOME CARE INC; WIPFLI LLP; BELLE HOME CARE INC; WIPFLI LLP.

Private equity company, real estate investment trust and holding company: Paused by CMS: CAROL ANN JOHNSTON; IVANIA RAMIREZ; JOHNNY YOUNG; KATHERINE KIRCHHOFF; KEVIN ONISHI; LINDA ROSENBLOOM; MORRIS SHOCKLEY; THOMAS H KANEGAE; WILLIAM KUMAGAI; CAROL ANN JOHNSTON; KATHERINE KIRCHHOFF; KEVIN ONISHI; LINDA ROSENBLOOM; WILLIAM KUMAGAI; CAROL ANN JOHNSTON; IVANIA RAMIREZ; JOHNNY YOUNG; KATHERINE KIRCHHOFF; KEVIN ONISHI; LINDA ROSENBLOOM; MORRIS SHOCKLEY; THOMAS H KANEGAE; WILLIAM KUMAGAI.

Changes in ownership

  • October 1, 2025, enrollment ownership file; no longer listed: MORRIS SHOCKLEY (W-2 MANAGING EMPLOYEE); MORRIS SHOCKLEY (CORPORATE OFFICER); MICHAEL G DAVIS (CORPORATE DIRECTOR); CASEY D ADAMS (CORPORATE DIRECTOR); IVANIA RAMIREZ (W-2 MANAGING EMPLOYEE); JOHNNY YOUNG (W-2 MANAGING EMPLOYEE); first listed: CAROL ANN JOHNSTON (ADP OF THE SNF), associated since July 1, 2013; CAROL ANN JOHNSTON (OPERATIONAL/MANAGERIAL CONTROL), associated since July 1, 2013; KEVIN ONISHI (ADP OF THE SNF), associated since July 1, 2024; KEVIN ONISHI (OPERATIONAL/MANAGERIAL CONTROL), associated since July 1, 2024; KEVIN ONISHI (CORPORATE DIRECTOR), associated since July 1, 2024; KATHERINE KIRCHHOFF (ADP OF THE SNF), associated since July 1, 2024; KATHERINE KIRCHHOFF (OPERATIONAL/MANAGERIAL CONTROL), associated since July 1, 2024; KATHERINE KIRCHHOFF (CORPORATE DIRECTOR), associated since July 1, 2024; MORRIS SHOCKLEY (ADP OF THE SNF), associated since August 7, 2012; MORRIS SHOCKLEY (OPERATIONAL/MANAGERIAL CONTROL), associated since August 7, 2012; BELLE HOME CARE INC (ADP OF THE SNF), associated since August 20, 2025; BELLE HOME CARE INC (OPERATIONAL/MANAGERIAL CONTROL), associated since September 1, 2021; THOMAS H KANEGAE (ADP OF THE SNF), associated since December 2, 2009; THOMAS H KANEGAE (OPERATIONAL/MANAGERIAL CONTROL), associated since December 2, 2009; WILLIAM KUMAGAI (ADP OF THE SNF), associated since July 1, 2024; WILLIAM KUMAGAI (OPERATIONAL/MANAGERIAL CONTROL), associated since July 1, 2024; WILLIAM KUMAGAI (CORPORATE DIRECTOR), associated since July 1, 2024; LINDA ROSENBLOOM (ADP OF THE SNF), associated since July 1, 2024; LINDA ROSENBLOOM (OPERATIONAL/MANAGERIAL CONTROL), associated since July 1, 2024; LINDA ROSENBLOOM (CORPORATE DIRECTOR), associated since July 1, 2024; WIPFLI LLP (ADP OF THE SNF), associated since August 20, 2025; WIPFLI LLP (OPERATIONAL/MANAGERIAL CONTROL), associated since July 1, 2021; IVANIA RAMIREZ (ADP OF THE SNF), associated since June 4, 2021; IVANIA RAMIREZ (OPERATIONAL/MANAGERIAL CONTROL), associated since June 4, 2021; JOHNNY YOUNG (ADP OF THE SNF), associated since August 7, 2012; JOHNNY YOUNG (OPERATIONAL/MANAGERIAL CONTROL), associated since February 17, 1987. Skilled_Nursing_Facility_All_Owners_:_2025-10-01.csv

Recent changes on this record

Inspections of HOLLENBECK PALMS

  • Cycle 1: health December 12, 2025 (14 deficiencies), fire safety December 12, 2025 (10)
  • Cycle 2: health October 25, 2024 (13 deficiencies), fire safety October 25, 2024 (5)
  • Cycle 3: health November 19, 2023 (13 deficiencies), fire safety November 19, 2023 (4)

Deficiencies cited at HOLLENBECK PALMS

40 deficiencies on file, by tag, newest citation first

every one from a health inspection; every one marked “Deficient, Provider has date of correction”; 10 cited from a complaint, marked below. Letter after a date: scope and severity grade.

  • F 0842, resident assessment and care planning: August 12, 2026 (E, from a complaint, corrected August 19, 2026).
  • F 0656, resident assessment and care planning: June 11, 2026 (D, from a complaint, corrected July 6, 2026); August 20, 2024 (D, from a complaint, corrected September 13, 2024).
  • F 0689, quality of life and care: June 11, 2026 (G, from a complaint, corrected July 6, 2026); October 25, 2024 (E, corrected November 17, 2024); August 20, 2024 (G, from a complaint, corrected September 13, 2024).
  • F 0684, quality of life and care: February 24, 2026 (D, from a complaint, corrected March 9, 2026).
  • F 0808, nutrition and dietary: January 28, 2026 (D, from a complaint, corrected February 17, 2026).
  • F 0550, resident rights: December 12, 2025 (D, corrected December 26, 2025); October 25, 2024 (D, corrected November 17, 2024).
  • F 0605, freedom from abuse, neglect, and exploitation: December 12, 2025 (D, corrected December 26, 2025).
  • F 0657, resident assessment and care planning: December 12, 2025 (D, corrected December 26, 2025).
  • F 0677, quality of life and care: December 12, 2025 (D, corrected December 17, 2025); October 25, 2024 (D, corrected November 17, 2024); November 19, 2023 (D, corrected December 13, 2023).
  • F 0686, quality of life and care: December 12, 2025 (E, corrected December 16, 2025); November 19, 2023 (E, corrected December 13, 2023).
  • F 0694, quality of life and care: December 12, 2025 (D, corrected December 23, 2025).
  • F 0812, nutrition and dietary: December 12, 2025 (E, corrected December 22, 2025); October 25, 2024 (E, corrected November 17, 2024); November 19, 2023 (E, corrected December 13, 2023).
  • F 0880, infection control: December 12, 2025 (D, corrected December 18, 2025); October 25, 2024 (F, corrected November 17, 2024); November 19, 2023 (E, corrected December 13, 2023).
  • F 0919, environmental: December 12, 2025 (E, corrected December 18, 2025).
  • F 0578, resident rights: October 25, 2024 (D, corrected November 17, 2024); November 19, 2023 (D, corrected December 13, 2023).
  • F 0604, freedom from abuse, neglect, and exploitation: October 25, 2024 (D, corrected November 17, 2024); August 20, 2024 (D, from a complaint, corrected September 13, 2024).
  • F 0695, quality of life and care: October 25, 2024 (D, corrected November 17, 2024).
  • F 0732, nursing and physician services: October 25, 2024 (B, corrected November 17, 2024).
  • F 0755, pharmacy service: October 25, 2024 (D, corrected November 17, 2024).
  • F 0759, pharmacy service: October 25, 2024 (E, corrected November 17, 2024).
  • F 0760, pharmacy service: October 25, 2024 (D, corrected November 17, 2024).
  • F 0814, nutrition and dietary: October 25, 2024 (E, corrected November 17, 2024).
  • F 0758, pharmacy service: August 20, 2024 (E, from a complaint, corrected September 13, 2024).
  • F 0580, resident rights: November 19, 2023 (D, corrected December 13, 2023).
  • F 0607, freedom from abuse, neglect, and exploitation: November 19, 2023 (D, from a complaint, corrected December 13, 2023).
  • F 0761, pharmacy service: November 19, 2023 (D, corrected December 13, 2023).
  • F 0849, administration: November 19, 2023 (E, corrected December 13, 2023).

HOLLENBECK PALMS in Care Compare

  • Ownership Type: Non profit - Corporation
  • Date First Approved to Provide Medicare and Medicaid Services: 1967-01-01
  • Provider Resides in Hospital: N
  • Continuing Care Retirement Community: Y
  • Urban: Y
  • County/Parish: Los Angeles
  • Telephone Number: 2132636195
  • Provider Changed Ownership in Last 12 Months: N
  • With a Resident and Family Council: Resident
  • Automatic Sprinkler Systems in All Required Areas: Yes
  • Average Number of Residents per Day: 51.7
  • Overall Rating: 3
  • Health Inspection Rating: 3
  • QM Rating: 4
  • Long-Stay QM Rating: 2
  • Short-Stay QM Rating: 5

Care Compare, October 1, 2026: provider information NH_ProviderInfo_Oct2026.csv · inspections NH_SurveySummary_Oct2026.csv · citations NH_HealthCitations_Oct2026.csv · ownership NH_Ownership_Oct2026.csv.

Nothing on file for HOLLENBECK PALMS: no penalty in Care Compare.

Other nursing facilities in LOS ANGELES

Report a figure on HOLLENBECK PALMS’s record that differs from its CMS file, quoting 055115.