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Skilled nursing facility · CMS certification number 055575

PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER

GARDEN GROVE, California · Medicare and Medicaid · 99 certified beds in Care Compare

Download PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER’s record (CSV, each figure with its worksheet, line and column)

PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER: its citable report, full history — $295 · an email when it changes — $99/month

What stands out

  • Its latest cost report on file is for fiscal year 2025, covering January 1, 2025 to March 31, 2025 (89 days, not a full year), and CMS processed it on May 6, 2026.
  • Net patient revenue fell from $21.5M in fiscal year 2024 to $5.7M in fiscal year 2025.
  • Its result from service to patients: $82K (2023), $239K (2024), $449K (2025).
  • Its cost reports on file run from fiscal year 1997 to fiscal year 2025.
  • Its net patient revenue of $5.7M ranks 87th of the 100 nursing facilities in California whose latest cost report on file is fiscal year 2025.
  • 4 of the 5 nursing facilities in California closest in size to it, whose latest cost report on file is fiscal year 2025, also report a gain on service to patients.

PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER: Medicare cost reports

Form CMS-2540-10: every report is settled.

Cost reports on form CMS-2540-10, fiscal years 2011 to 2025
Form CMS-2540-102025 · report 14488982024 · report 14391002023 · report 13916702022 · report 13646632021 · report 13341592020 · report 13060732019 · report 12723362018 · report 12430272017 · report 12083662016 · report 11688122015 · report 11416372014 · report 11101402013 · report 10716992012 · report 11474322011 · report 1020344
Period beganJanuary 1, 2025January 1, 2024January 1, 2023January 1, 2022January 1, 2021January 1, 2020January 1, 2019January 1, 2018January 1, 2017January 1, 2016January 1, 2015January 1, 2014January 1, 2013January 1, 2012January 1, 2011
Period endedMarch 31, 2025December 31, 2024December 31, 2023December 31, 2022December 31, 2021December 31, 2020December 31, 2019December 31, 2018December 31, 2017December 31, 2016December 31, 2015December 31, 2014December 31, 2013December 31, 2012December 31, 2011
Days, where not a full year89——————————————
Processed by CMSMay 6, 2026September 11, 2025August 9, 2024September 14, 2023September 27, 2022December 3, 2021October 26, 2020September 19, 2019August 21, 2018July 17, 2017August 17, 2016September 22, 2015July 23, 2014December 2, 2016November 16, 2012
Total patient revenue$6,165,513$24,752,185$24,075,212$23,410,266$22,770,236$19,715,455$22,362,129$22,207,149$18,585,079$19,350,191$17,882,829$15,648,200$15,438,956$15,781,104$16,388,903
Contractual allowances and discounts$417,859$3,212,306$3,424,231$3,626,687$3,924,336$2,350,447$4,803,659$4,821,769$3,894,305$5,316,338$3,768,475$3,323,682$2,661,457$3,116,898$2,919,476
Net patient revenue$5,747,654$21,539,879$20,650,981$19,783,579$18,845,900$17,365,008$17,558,470$17,385,380$14,690,774$14,033,853$14,114,354$12,324,518$12,777,499$12,664,206$13,469,427
Total operating expenses$5,299,103$21,300,583$20,568,534$20,993,249$18,008,710$16,997,408$17,150,885$16,370,330$14,910,979$14,310,600$14,154,117$12,332,623$12,435,504$12,997,625$11,366,788
Net income from service to patients$448,551$239,296$82,447−$1,209,670$837,190$367,600$407,585$1,015,050−$220,205−$276,747−$39,763−$8,105$341,995−$333,419$2,102,639
Total other income$150,829$330,082$1,308,074$363,297$303,156$2,906,967$306,609$294,788$569,697$201,964$189,234$245,026$214,532$231,607$197,198
Net income after other income$599,380$569,378$1,390,521−$846,373$1,140,346$3,274,567$714,194$1,309,838$349,492−$74,783$149,471$236,921$556,527−$101,812$2,299,837
Net income$599,380$569,378$1,390,521−$846,373$1,140,346$3,274,567$714,194$1,309,838$349,492−$74,783$149,471$236,921$556,527−$101,812$2,299,837
Total facility beds, all components9999999999999999119999999999999
Bed days available, all components8,910——————————————
Medicare (Title XVIII) patient days1,861——————————————
Medicaid (Title XIX) patient days318——————————————
Other-payer patient days6,487——————————————
Total patient days, all components8,66635,79033,59832,42530,88630,02633,76033,57934,15633,73134,00134,01133,90333,92634,235
Medicare discharges39——————————————
Medicaid discharges76——————————————
Other-payer discharges43——————————————
Total discharges, all components158288302414332237469500562526687604351279271
Average length of stay, Medicare, in days47.7276.9585.5859.4748.7851.6541.0741.5658.1743.6349.0545.2445.1847.2954.46
Average length of stay, Medicaid, in days4.18360.49264.04243.76300.03358.6266.61239.83373.07320.48393.7974.86236.08285.05
Average length of stay, all patients, in days54.85124.27111.2578.3293.03126.6971.9867.1660.7864.1349.4956.3196.59121.6126.33

Net income, fiscal years 2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011. Checked against the form’s own arithmetic: what that check shows.

Form CMS-2540-96: each report covers January 1 to December 31 of its year.

Cost reports on form CMS-2540-96, fiscal years 1997 to 2010
Form CMS-2540-962010 · report 4052212009 · report 3709452008 · report 3398672007 · report 3195022006 · report 2864602005 · report 2603242004 · report 2196362003 · report 1848152002 · report 1977672001 · report 1364612000 · report 811041999 · report 811021998 · report 811001997 · report 81098
Report statussettledsettledsettledsettledsettledsettledsettledsettledsettledas submittedsettledsettledsettledsettled
Processed by CMSJune 17, 2011May 27, 2010May 22, 2009July 23, 2008June 26, 2007August 2, 2006June 6, 2005June 28, 2004October 21, 2004April 7, 2003December 19, 2001May 3, 2001July 29, 2000March 18, 1999
Net patient revenue$11,044,736$10,425,844$9,936,778$7,956,802$7,080,566$6,245,585$6,392,957$6,118,707$5,594,754$5,425,710$4,945,112$4,668,576$4,862,818$4,181,404
Total operating expenses$10,992,388$10,723,002$10,320,373$7,795,980$6,945,043$6,384,028$6,389,061$6,066,787$5,976,530$5,232,070$5,211,736$4,450,191$4,812,651$4,126,613
Net income from service to patients$52,348−$297,158−$383,595$160,822$135,523−$138,443$3,896$51,920−$381,776$193,640−$266,624$218,385$50,167$54,791
Total other income$206,593$216,454$265,721$302,358$251,747$193,274$55,488$120,369$67,331$76,726$47,766$44,154$50,415$40,226
Net income$258,941−$80,704−$117,874$463,180$387,270$54,831$59,384$172,289−$314,445$270,366−$218,858$262,539$100,582$95,017
Total facility beds, all components9999999999999999999999999999
Total patient days, all components34,32634,12033,70332,87933,95732,57433,84033,48731,99532,69032,93833,58834,35632,654
Total discharges, all components211221299256225257230291416353342275237209
Average length of stay, Medicare, in days62.1863.4451.5356.7671.7445.848946.1733.9336.9640.1486.0268.5868
Average length of stay, Medicaid, in days322.52250.42191.75293.16272.02219.99269.11496.87207.26223.99401.39244.31289.11—
Average length of stay, all patients, in days162.68154.39112.72128.43150.92126.75147.13115.0876.9192.6196.31122.14144.96156.24

Net income, fiscal years 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2003, 2002, 2001, 2000, 1999, 1998, 1997. Checked against the form’s own arithmetic: what that check shows.

PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER: nurse staffing hours by quarter →

Who owns PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER, as filed with CMS

Care Compare

  • ADP OF THE SNF: CRUZ, MELODY (individual), since 03/19/2025; LE, CHINH (individual), since 03/19/2025
  • CORPORATE DIRECTOR: WILLITS, ADAM (individual), since 09/11/2024
  • CORPORATE OFFICER: BURNAM, SOON (individual), since 09/11/2024; LOOPER, WILLIAM (individual), since 09/11/2024; SATO, AMI (individual), since 09/11/2024; WILLITS, ADAM (individual), since 09/11/2024
  • MANAGING CONTROL - GOVERNING BODY: CRUZ, MELODY (individual), since 04/01/2025; LE, CHINH (individual), since 04/01/2025
  • OPERATIONAL/MANAGERIAL CONTROL: CRUZ, MELODY (individual), since 04/01/2025

Ownership percentage for each: NOT APPLICABLE.

Medicare enrollment

As filed in the CMS file dated October 1, 2026 (Medicare enrollment ownership), under the enrollment of STRAWBERRY POND HEALTHCARE LLC (enrollment ID O20250514003401).

  • 5% OR GREATER DIRECT OWNERSHIP INTEREST: FLAGSTONE HEALTHCARE SOUTH LLC (organization), 100.00%, since 09/11/2024
  • 5% OR GREATER INDIRECT OWNERSHIP INTEREST: THE ENSIGN GROUP INC (organization), 100.00%, since 09/11/2024
  • ADP OF THE SNF: CHINH D LE (individual), since 03/19/2025; MELODY CRUZ (individual), since 03/19/2025
  • CORPORATE DIRECTOR: ADAM WILLITS (individual), 0.00%, since 09/11/2024
  • CORPORATE OFFICER: ADAM WILLITS (individual), 0.00%, since 09/11/2024; AMI SATO (individual), 0.00%, since 09/11/2024; SOON BURNAM (individual), 0.00%, since 09/11/2024; WILLIAM RAND LOOPER (individual), 0.00%, since 09/11/2024
  • MANAGING CONTROL - GOVERNING BODY: CHINH D LE (individual), since 04/01/2025; MELODY CRUZ (individual), since 04/01/2025
  • OPERATIONAL/MANAGERIAL CONTROL: MELODY CRUZ (individual), since 04/01/2025

Paused by CMS: Form CMS-855A, December 11, 2025.

Private equity company, real estate investment trust and holding company: No: FLAGSTONE HEALTHCARE SOUTH LLC; THE ENSIGN GROUP INC.

Private equity company, real estate investment trust and holding company: Paused by CMS: CHINH D LE; MELODY CRUZ; ADAM WILLITS; ADAM WILLITS; AMI SATO; SOON BURNAM; WILLIAM RAND LOOPER; CHINH D LE; MELODY CRUZ; MELODY CRUZ.

Changes in ownership

  • March 1, 2026, enrollment ownership file; first listed: SOON BURNAM (CORPORATE OFFICER), associated since September 11, 2024; WILLIAM RAND LOOPER (CORPORATE OFFICER), associated since September 11, 2024; CHINH D LE (ADP OF THE SNF), associated since March 19, 2025; CHINH D LE (MANAGING CONTROL - GOVERNING BODY), associated since April 1, 2025; FLAGSTONE HEALTHCARE SOUTH LLC (5% OR GREATER DIRECT OWNERSHIP INTEREST), associated since September 11, 2024; AMI SATO (CORPORATE OFFICER), associated since September 11, 2024; ADAM WILLITS (CORPORATE DIRECTOR), associated since September 11, 2024; ADAM WILLITS (CORPORATE OFFICER), associated since September 11, 2024; THE ENSIGN GROUP INC (5% OR GREATER INDIRECT OWNERSHIP INTEREST), associated since September 11, 2024; MELODY CRUZ (ADP OF THE SNF), associated since March 19, 2025; MELODY CRUZ (MANAGING CONTROL - GOVERNING BODY), associated since April 1, 2025; MELODY CRUZ (OPERATIONAL/MANAGERIAL CONTROL), associated since April 1, 2025. Skilled_Nursing_Facility_All_Owners_:_2026-03-01.csv
  • February 1, 2026, enrollment ownership file; no longer listed: LINDA J. TONNANCOUR (CORPORATE DIRECTOR); LINDA J. TONNANCOUR (CORPORATE OFFICER); LINDA J. TONNANCOUR (5% OR GREATER DIRECT OWNERSHIP INTEREST); TONI L. ROBERTS (CORPORATE DIRECTOR); TONI L. ROBERTS (CORPORATE OFFICER); TONI L. ROBERTS (5% OR GREATER DIRECT OWNERSHIP INTEREST); MARK A. URANGA (W-2 MANAGING EMPLOYEE); MARK A. URANGA (5% OR GREATER DIRECT OWNERSHIP INTEREST); MARK A URANGA IRREVOCABLE TRUST (5% OR GREATER DIRECT OWNERSHIP INTEREST); MICHAEL ADAM URANGA (CORPORATE DIRECTOR); MICHAEL ADAM URANGA (CORPORATE OFFICER); MICHAEL ADAM URANGA (5% OR GREATER DIRECT OWNERSHIP INTEREST); MICHAEL ADAM URANGA IRREVOCABLE TRUST (5% OR GREATER DIRECT OWNERSHIP INTEREST); LANG I. FAHLER (5% OR GREATER DIRECT OWNERSHIP INTEREST); MELODY CRUZ (W-2 MANAGING EMPLOYEE); CHRISTOPHER W. CROSS (5% OR GREATER DIRECT OWNERSHIP INTEREST). Skilled_Nursing_Facility_All_Owners_:_2026-02-01.csv

Recent changes on this record

Inspections of PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER

  • Cycle 1: health July 15, 2026 (20 deficiencies), fire safety July 15, 2026 (2)
  • Cycle 2: health May 5, 2025 (19 deficiencies), fire safety May 5, 2025 (6)
  • Cycle 3: health April 11, 2024 (6 deficiencies), fire safety April 11, 2024 (2)
  • Cycle 3: health November 23, 2022 (8 deficiencies), fire safety November 23, 2022 (4)

Deficiencies cited at PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER

51 deficiencies on file, by tag, newest citation first

every one from a health inspection; every one marked “Deficient, Provider has date of correction”; 9 cited from a complaint, marked below. Letter after a date: scope and severity grade.

  • F 0552, resident rights: July 15, 2026 (D, corrected August 3, 2026).
  • F 0584, resident rights: July 15, 2026 (D, corrected August 3, 2026).
  • F 0605, freedom from abuse, neglect, and exploitation: July 15, 2026 (D, corrected August 3, 2026); May 5, 2025 (D, corrected June 1, 2025).
  • F 0656, resident assessment and care planning: July 15, 2026 (D, corrected August 3, 2026); May 5, 2025 (D, corrected June 1, 2025).
  • F 0689, quality of life and care: July 15, 2026 (D, corrected August 3, 2026).
  • F 0693, quality of life and care: July 15, 2026 (D, corrected August 3, 2026); May 5, 2025 (D, corrected June 1, 2025).
  • F 0694, quality of life and care: July 15, 2026 (E, corrected August 3, 2026).
  • F 0695, quality of life and care: July 15, 2026 (E, corrected August 3, 2026); May 5, 2025 (D, corrected June 1, 2025); December 22, 2023 (E, from a complaint, corrected January 20, 2024); November 23, 2022 (D, corrected December 16, 2022).
  • F 0697, quality of life and care: July 15, 2026 (D, corrected August 3, 2026).
  • F 0698, quality of life and care: July 15, 2026 (D, corrected August 3, 2026).
  • F 0761, pharmacy service: July 15, 2026 (D, corrected August 3, 2026); May 5, 2025 (E, corrected June 1, 2025).
  • F 0806, nutrition and dietary: July 15, 2026 (D, corrected August 3, 2026).
  • F 0812, nutrition and dietary: July 15, 2026 (E, corrected August 3, 2026); May 5, 2025 (D, corrected June 1, 2025); April 11, 2024 (E, corrected May 7, 2024); November 23, 2022 (E, corrected December 16, 2022).
  • F 0842, resident assessment and care planning: July 15, 2026 (E, corrected August 3, 2026); May 5, 2025 (B, corrected June 1, 2025); April 11, 2024 (D, corrected May 9, 2024); December 22, 2023 (B, from a complaint, corrected January 20, 2024); November 23, 2022 (D, corrected December 16, 2022).
  • F 0880, infection control: July 15, 2026 (E, corrected August 3, 2026); May 5, 2025 (E, corrected June 1, 2025); April 11, 2024 (E, corrected May 9, 2024).
  • F 0881, infection control: July 15, 2026 (D, corrected August 3, 2026).
  • F 0887, infection control: July 15, 2026 (D, corrected August 3, 2026).
  • F 0610, freedom from abuse, neglect, and exploitation: April 17, 2026 (D, from a complaint, corrected April 26, 2026).
  • F 0726, nursing and physician services: November 4, 2025 (G, from a complaint, corrected December 16, 2025).
  • F 0755, pharmacy service: November 4, 2025 (G, from a complaint, corrected December 16, 2025); May 5, 2025 (D, corrected June 1, 2025).
  • F 0805, nutrition and dietary: June 12, 2025 (D, from a complaint, corrected July 1, 2025).
  • F 0554, resident rights: May 5, 2025 (D, corrected June 1, 2025).
  • F 0578, resident rights: May 5, 2025 (B, from a complaint, corrected June 1, 2025); November 23, 2022 (D, corrected December 16, 2022).
  • F 0679, quality of life and care: May 5, 2025 (D, corrected June 1, 2025).
  • F 0684, quality of life and care: May 5, 2025 (D, corrected June 1, 2025); April 11, 2024 (D, corrected May 2, 2024).
  • F 0688, quality of life and care: May 5, 2025 (D, corrected June 1, 2025).
  • F 0692, quality of life and care: May 5, 2025 (D, corrected June 1, 2025); November 23, 2022 (D, corrected December 16, 2022).
  • F 0803, nutrition and dietary: May 5, 2025 (B, from a complaint, corrected June 1, 2025).
  • F 0804, nutrition and dietary: May 5, 2025 (B, from a complaint, corrected June 1, 2025).
  • F 0908, environmental: May 5, 2025 (D, corrected June 1, 2025).
  • F 0759, pharmacy service: November 23, 2022 (D, corrected December 16, 2022).

PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER in Care Compare

  • Ownership Type: For profit - Corporation
  • Legal Business Name: STRAWBERRY POND HEALTHCARE LLC
  • Date First Approved to Provide Medicare and Medicaid Services: 1980-01-01
  • Provider Resides in Hospital: N
  • Continuing Care Retirement Community: N
  • Urban: Y
  • County/Parish: Orange
  • Telephone Number: 7145341942
  • Chain Name: THE ENSIGN GROUP
  • Chain ID: 507
  • Provider Changed Ownership in Last 12 Months: N
  • With a Resident and Family Council: Resident
  • Automatic Sprinkler Systems in All Required Areas: Yes
  • Average Number of Residents per Day: 88.9
  • Overall Rating: 3
  • Health Inspection Rating: 2
  • QM Rating: 5
  • Long-Stay QM Rating: 5
  • Short-Stay QM Rating: 5

Care Compare, October 1, 2026: provider information NH_ProviderInfo_Oct2026.csv · inspections NH_SurveySummary_Oct2026.csv · citations NH_HealthCitations_Oct2026.csv · ownership NH_Ownership_Oct2026.csv.

Nothing on file for PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER: no penalty in Care Compare.

Other nursing facilities in GARDEN GROVE and California

Report a figure on PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER’s record that differs from its CMS file, quoting 055575.