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Skilled nursing facility · CMS certification number 366456

WINDSOR MEDICAL CENTER INC

NORTH CANTON, Ohio · Medicare and Medicaid

Certified beds, as filed in Care Compare: 20

Finances, as filed

From this facility’s Medicare cost reports on form CMS-2540, each figure with the worksheet, line and column it was read from.

Cost report for 1 October 2023 to 30 September 2024 — a reporting period of 365 days, on form CMS-2540-10, settled, processed by CMS on 8 April 2025.

Revenue and expenses, fiscal year 2024
FigureAs filedWhere it comes from
Total patient revenue$4,113,372CMS-2540-10 worksheet G300000 line 100 column 100
Contractual allowances and discounts$122,374CMS-2540-10 worksheet G300000 line 200 column 100
Net patient revenue$3,990,998CMS-2540-10 worksheet G300000 line 300 column 100
Total operating expenses$4,944,479CMS-2540-10 worksheet G300000 line 400 column 100
Net income from service to patients−$953,481CMS-2540-10 worksheet G300000 line 500 column 100
Total other income$81CMS-2540-10 worksheet G300000 line 2500 column 100
Net income after other income−$953,400CMS-2540-10 worksheet G300000 line 2600 column 100

Net income: −$956,200 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).

Beds, days and discharges, fiscal year 2024
FigureAs filedWhere it comes from
Total facility beds, all components50CMS-2540-10 worksheet S300001 line 800 column 100
Bed days available, all components18,300CMS-2540-10 worksheet S300001 line 800 column 200
Medicare (Title XVIII) patient days2,256CMS-2540-10 worksheet S300001 line 800 column 400
Other-payer patient days10,476CMS-2540-10 worksheet S300001 line 800 column 600
Total patient days, all components12,732CMS-2540-10 worksheet S300001 line 800 column 700
Medicare discharges42CMS-2540-10 worksheet S300001 line 800 column 900
Medicaid discharges77CMS-2540-10 worksheet S300001 line 800 column 1000
Total discharges, all components119CMS-2540-10 worksheet S300001 line 800 column 1200
Average length of stay, Medicare, in days53.71CMS-2540-10 worksheet S300001 line 800 column 1400
Average length of stay, all patients, in days106.99CMS-2540-10 worksheet S300001 line 800 column 1600

CMS report record 1420729, read from the public cost report file SNF10FY2024.zip.

Fiscal year 2023, ended 30 September 2023

Cost report for 1 October 2022 to 30 September 2023 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on 10 April 2024.

Revenue and expenses, fiscal year 2023
FigureAs filedWhere it comes from
Total patient revenue$3,133,411CMS-2540-10 worksheet G300000 line 100 column 100
Contractual allowances and discounts$145,994CMS-2540-10 worksheet G300000 line 200 column 100
Net patient revenue$2,987,417CMS-2540-10 worksheet G300000 line 300 column 100
Total operating expenses$4,684,027CMS-2540-10 worksheet G300000 line 400 column 100
Net income from service to patients−$1,696,610CMS-2540-10 worksheet G300000 line 500 column 100
Total other income$131,809CMS-2540-10 worksheet G300000 line 2500 column 100
Net income after other income−$1,564,801CMS-2540-10 worksheet G300000 line 2600 column 100

Net income: −$1,564,801 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).

Beds, days and discharges, fiscal year 2023
FigureAs filedWhere it comes from
Total facility beds, all components50CMS-2540-10 worksheet S300001 line 800 column 100
Total patient days, all components13,776CMS-2540-10 worksheet S300001 line 800 column 700
Total discharges, all components111CMS-2540-10 worksheet S300001 line 800 column 1200
Average length of stay, Medicare, in days68.82CMS-2540-10 worksheet S300001 line 800 column 1400
Average length of stay, all patients, in days124.11CMS-2540-10 worksheet S300001 line 800 column 1600

CMS report record 1375992, read from the public cost report file SNF10FY2023.zip.

Fiscal year 2022, ended 30 September 2022

Cost report for 1 October 2021 to 30 September 2022 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on 27 April 2023.

Revenue and expenses, fiscal year 2022
FigureAs filedWhere it comes from
Total patient revenue$3,517,093CMS-2540-10 worksheet G300000 line 100 column 100
Contractual allowances and discounts$79,287CMS-2540-10 worksheet G300000 line 200 column 100
Net patient revenue$3,437,806CMS-2540-10 worksheet G300000 line 300 column 100
Total operating expenses$4,756,473CMS-2540-10 worksheet G300000 line 400 column 100
Net income from service to patients−$1,318,667CMS-2540-10 worksheet G300000 line 500 column 100
Total other income$1,086,527CMS-2540-10 worksheet G300000 line 2500 column 100
Net income after other income−$232,140CMS-2540-10 worksheet G300000 line 2600 column 100

Net income: −$232,140 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).

Beds, days and discharges, fiscal year 2022
FigureAs filedWhere it comes from
Total facility beds, all components50CMS-2540-10 worksheet S300001 line 800 column 100
Total patient days, all components13,602CMS-2540-10 worksheet S300001 line 800 column 700
Total discharges, all components122CMS-2540-10 worksheet S300001 line 800 column 1200
Average length of stay, Medicare, in days64.63CMS-2540-10 worksheet S300001 line 800 column 1400
Average length of stay, all patients, in days111.49CMS-2540-10 worksheet S300001 line 800 column 1600

CMS report record 1346448, read from the public cost report file SNF10FY2022.zip.

Fiscal year 2021, ended 30 September 2021

Cost report for 1 October 2020 to 30 September 2021 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on 6 May 2022.

Revenue and expenses, fiscal year 2021
FigureAs filedWhere it comes from
Total patient revenue$3,301,849CMS-2540-10 worksheet G300000 line 100 column 100
Contractual allowances and discounts$86,882CMS-2540-10 worksheet G300000 line 200 column 100
Net patient revenue$3,214,967CMS-2540-10 worksheet G300000 line 300 column 100
Total operating expenses$4,146,446CMS-2540-10 worksheet G300000 line 400 column 100
Net income from service to patients−$931,479CMS-2540-10 worksheet G300000 line 500 column 100
Total other income$667,071CMS-2540-10 worksheet G300000 line 2500 column 100
Net income after other income−$264,408CMS-2540-10 worksheet G300000 line 2600 column 100

Net income: −$264,408 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).

Beds, days and discharges, fiscal year 2021
FigureAs filedWhere it comes from
Total facility beds, all components50CMS-2540-10 worksheet S300001 line 800 column 100
Total patient days, all components13,948CMS-2540-10 worksheet S300001 line 800 column 700
Total discharges, all components94CMS-2540-10 worksheet S300001 line 800 column 1200
Average length of stay, Medicare, in days58.08CMS-2540-10 worksheet S300001 line 800 column 1400
Average length of stay, all patients, in days148.38CMS-2540-10 worksheet S300001 line 800 column 1600

CMS report record 1315524, read from the public cost report file SNF10FY2021.zip.

Fiscal year 2020, ended 30 September 2020

Cost report for 1 October 2019 to 30 September 2020 — a reporting period of 365 days, on form CMS-2540-10, settled, processed by CMS on 15 July 2021.

Revenue and expenses, fiscal year 2020
FigureAs filedWhere it comes from
Total patient revenue$3,431,729CMS-2540-10 worksheet G300000 line 100 column 100
Contractual allowances and discounts$56,662CMS-2540-10 worksheet G300000 line 200 column 100
Net patient revenue$3,375,067CMS-2540-10 worksheet G300000 line 300 column 100
Total operating expenses$3,842,487CMS-2540-10 worksheet G300000 line 400 column 100
Net income from service to patients−$467,420CMS-2540-10 worksheet G300000 line 500 column 100
Total other income$398,320CMS-2540-10 worksheet G300000 line 2500 column 100
Net income after other income−$69,100CMS-2540-10 worksheet G300000 line 2600 column 100

Net income: −$69,100 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).

Beds, days and discharges, fiscal year 2020
FigureAs filedWhere it comes from
Total facility beds, all components50CMS-2540-10 worksheet S300001 line 800 column 100
Total patient days, all components14,644CMS-2540-10 worksheet S300001 line 800 column 700
Total discharges, all components69CMS-2540-10 worksheet S300001 line 800 column 1200
Average length of stay, Medicare, in days61.83CMS-2540-10 worksheet S300001 line 800 column 1400
Average length of stay, all patients, in days212.23CMS-2540-10 worksheet S300001 line 800 column 1600

CMS report record 1288139, read from the public cost report file SNF10FY2020.zip.

Fiscal year 2019, ended 30 September 2019

Cost report for 1 October 2018 to 30 September 2019 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on 15 April 2020.

Revenue and expenses, fiscal year 2019
FigureAs filedWhere it comes from
Total patient revenue$3,210,865CMS-2540-10 worksheet G300000 line 100 column 100
Net patient revenue$3,210,865CMS-2540-10 worksheet G300000 line 300 column 100
Total operating expenses$3,853,409CMS-2540-10 worksheet G300000 line 400 column 100
Net income from service to patients−$642,544CMS-2540-10 worksheet G300000 line 500 column 100
Total other income$126,283CMS-2540-10 worksheet G300000 line 2500 column 100
Net income after other income−$516,261CMS-2540-10 worksheet G300000 line 2600 column 100

Net income: −$516,261 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).

Beds, days and discharges, fiscal year 2019
FigureAs filedWhere it comes from
Total facility beds, all components50CMS-2540-10 worksheet S300001 line 800 column 100
Total patient days, all components14,456CMS-2540-10 worksheet S300001 line 800 column 700
Total discharges, all components85CMS-2540-10 worksheet S300001 line 800 column 1200
Average length of stay, Medicare, in days27.97CMS-2540-10 worksheet S300001 line 800 column 1400
Average length of stay, all patients, in days170.07CMS-2540-10 worksheet S300001 line 800 column 1600

CMS report record 1253886, read from the public cost report file SNF10FY2019.zip.

Fiscal year 2018, ended 30 September 2018

Cost report for 1 October 2017 to 30 September 2018 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on 21 March 2019.

None of these figures is carried on this report.

CMS report record 1221613, read from the public cost report file SNF10FY2018.zip.

Fiscal year 2017, ended 30 September 2017

Cost report for 14 July 2017 to 30 September 2017 — a reporting period of 78 days, not a full year, on form CMS-2540-10, settled, processed by CMS on 2 May 2018.

None of these figures is carried on this report.

CMS report record 1187637, read from the public cost report file SNF10FY2017.zip.

Nurse staffing

Nurse staffing hours from the Payroll-Based Journal, quarter by quarter, are on this facility’s staffing page, each quarter with the file it came from.

The staffing record →

Ownership, as filed with CMS

Care Compare

As filed in the CMS file dated 1 August 2026 (Care Compare ownership).

Owner or managerRoleTypeOwnership percentageAssociation
SWALLEN, THOMAS5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual100%since 02/26/1999
SWALLEN, THOMASCORPORATE DIRECTORIndividualNOT APPLICABLEsince 02/26/1999
SWALLEN, THOMASCORPORATE OFFICERIndividualNOT APPLICABLEsince 02/26/1999
SWALLEN, THOMASOPERATIONAL/MANAGERIAL CONTROLIndividualNOT APPLICABLEsince 02/26/1999
WESTFIELD BANK, FSBOPERATIONAL/MANAGERIAL CONTROLOrganizationNOT APPLICABLEsince 02/26/1999
SWALLEN, THOMASTRUSTEE OF THE SNFIndividualNOT APPLICABLEsince 02/26/1999

Medicare enrollment

As filed in the CMS file dated 1 August 2026 (Medicare enrollment ownership), under the enrollment of WINDSOR MEDICAL CENTER INC (enrollment ID O20160509000345).

OwnerIndividual or organizationRoleOwnership percentageAssociation dateDescribed in the filing as
THOMAS SWALLENIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST1002/26/1999
Private equity company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Real estate investment trust: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Holding company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.IndividualADP OF THE SNFCMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.10/1/2020
Private equity company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Real estate investment trust: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Holding company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.IndividualADP OF THE SNFCMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.1/1/2026
Private equity company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Real estate investment trust: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Holding company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
THOMAS SWALLENIndividualCORPORATE DIRECTORCMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.2/26/1999
Private equity company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Real estate investment trust: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Holding company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
THOMAS SWALLENIndividualCORPORATE OFFICERCMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.2/26/1999
Private equity company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Real estate investment trust: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Holding company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
THOMAS SWALLENIndividualOPERATIONAL/MANAGERIAL CONTROLCMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.2/26/1999
Private equity company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Real estate investment trust: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Holding company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
WESTFIELD BANK, FSBOrganizationOPERATIONAL/MANAGERIAL CONTROLCMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.2/26/1999
Private equity company: No
Real estate investment trust: No
Holding company: No
THOMAS SWALLENIndividualTRUSTEE OF THE SNFCMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.2/26/1999
Private equity company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Real estate investment trust: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.
Holding company: CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; this field has not been filed under the current cycle.

Changes in ownership

Recent changes on this record

Inspections

Inspection cycleHealth inspectionFire safety inspectionHealth deficienciesFire safety deficiencies
18 May 20258 May 202542
223 June 202223 June 202246
320 June 201920 June 201902

From the Care Compare inspection summary file NH_SurveySummary_Aug2026.csv, processed on 1 August 2026.

Deficiencies cited

8 deficiencies on file, newest inspection first
Inspection dateInspection typeTagCategoryWhat was citedScope and severityComplaintCorrectedCorrection date
2 March 2026HealthF 0880Infection Control DeficienciesProvide and implement an infection prevention and control program.FYesDeficient, Provider has date of correction31 March 2026
8 May 2025HealthF 0628Resident Rights DeficienciesProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DNoDeficient, Provider has date of correction13 August 2025
8 May 2025HealthF 0641Resident Assessment and Care Planning DeficienciesEnsure each resident receives an accurate assessment.DNoDeficient, Provider has date of correction13 August 2025
8 May 2025HealthF 0755Pharmacy Service DeficienciesProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DNoDeficient, Provider has date of correction15 September 2025
23 June 2022HealthF 0677Quality of Life and Care DeficienciesProvide care and assistance to perform activities of daily living for any resident who is unable.DNoDeficient, Provider has date of correction22 September 2022
23 June 2022HealthF 0686Quality of Life and Care DeficienciesProvide appropriate pressure ulcer care and prevent new ulcers from developing.DNoDeficient, Provider has date of correction22 September 2022
23 June 2022HealthF 0695Quality of Life and Care DeficienciesProvide safe and appropriate respiratory care for a resident when needed.DNoDeficient, Provider has date of correction22 September 2022
23 June 2022HealthF 0812Nutrition and Dietary DeficienciesProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FNoDeficient, Provider has date of correction22 September 2022

From the Care Compare health citations file NH_HealthCitations_Aug2026.csv, processed on 1 August 2026.

Penalties

Penalty dateTypeFine amountPayment denial beganPayment denial, daysFine ID
8 May 2025Payment Denial8 August 202538
8 January 2024Fine$2,27977815
18 December 2023Fine$4,23377711

From the Care Compare penalties file NH_Penalties_Aug2026.csv, processed on 1 August 2026.

Care Compare provider information

FieldAs filed
Provider TypeMedicare and Medicaid
Ownership TypeFor profit - Corporation
Legal Business NameWINDSOR MEDICAL CENTER INC
Date First Approved to Provide Medicare and Medicaid Services2017-07-14
Provider Resides in HospitalN
Continuing Care Retirement CommunityN
UrbanY
County/ParishStark
Telephone Number3304998300
Provider Changed Ownership in Last 12 MonthsN
With a Resident and Family CouncilResident
Automatic Sprinkler Systems in All Required AreasYes
Number of Certified Beds20
Average Number of Residents per Day19.8
Overall Rating4
Health Inspection Rating4
QM Rating3
Short-Stay QM Rating3
Processing Date2026-08-01

From the Care Compare Provider Information file NH_ProviderInfo_Aug2026.csv, processed on 1 August 2026.

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On 1 April 2026: THOMAS SWALLEN no longer appears as W-2 MANAGING EMPLOYEE in the Medicare enrollment ownership file. That is one line of the alert.

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The citable document for WINDSOR MEDICAL CENTER INC

This page shows the record as it stands today. The report is the citable document: the same figures with the cell each came from, and beyond this page — five facilities of a similar size in Ohio at the same fiscal year, listed by name; every change on the record rather than the recent ones below; the inspection and staffing history in blocks of their own; and a citation block naming every CMS file it was read from.

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Every figure on this page is printed as it appears in the CMS file named beside it. A figure that does not match its file? Tell us on the corrections page, quoting certification number 366456.