Skilled nursing facility · CMS certification number 675527
Whisperwood Nursing & Rehabilitation Center
Lubbock, Texas · Medicare and Medicaid · 112 certified beds in Care Compare
In Care Compare’s provider information: Penalties: 2 · Fines: 2 · Fines, total amount: $19,546.00 · Payment denials: 0. The most recent penalty on file: August 15, 2025, Fine, $10,546. Every penalty on file ↓
Whisperwood Nursing & Rehabilitation Center: its citable report, full history — $295 · an email when it changes — $99/month
What stands out
- Its latest cost report on file is for fiscal year 2024, covering October 1, 2023 to September 30, 2024 (365 days), and CMS processed it on March 31, 2025.
- Net patient revenue rose from $5.2M in fiscal year 2023 to $6.0M in fiscal year 2024.
- Its result from service to patients: −$296K (2022), −$701K (2023), −$451K (2024).
- Its cost reports on file run from fiscal year 1996 to fiscal year 2024.
- Its net patient revenue of $6.0M ranks 391st of the 681 nursing facilities in Texas whose latest cost report on file is fiscal year 2024.
- 3 of the 5 nursing facilities in Texas closest in size to it, whose latest cost report on file is fiscal year 2024, also report a loss on service to patients.
Whisperwood Nursing & Rehabilitation Center: Medicare cost reports
Form CMS-2540-10: every report is settled.
| Form CMS-2540-10 | 2024 · report 1406084 | 2023 · report 1375913 | 2022 · report 1343328 | 2021 · report 1329341 | 2020 · report 1301889 | 2019 · report 1283338 | 2018 · report 1238291 | 2017 · report 1210769 | 2016 · report 1189310 | 2015 · report 1137333 | 2014 · report 1101784 | 2013 · report 1070272 | 2012 · report 1082827 | 2011 · report 1053015 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Period began | October 1, 2023 | October 1, 2022 | April 1, 2022 | January 1, 2021 | January 1, 2020 | January 1, 2019 | January 1, 2018 | January 1, 2017 | January 1, 2016 | January 1, 2015 | January 1, 2014 | January 1, 2013 | January 1, 2012 | January 1, 2011 |
| Period ended | September 30, 2024 | September 30, 2023 | September 30, 2022 | December 31, 2021 | December 31, 2020 | December 31, 2019 | December 31, 2018 | December 31, 2017 | December 31, 2016 | December 31, 2015 | December 31, 2014 | December 31, 2013 | October 31, 2012 | December 31, 2011 |
| Days, where not a full year | — | — | 182 | — | — | — | — | — | — | — | — | — | — | — |
| Processed by CMS | March 31, 2025 | April 10, 2024 | February 27, 2023 | August 9, 2022 | October 20, 2021 | May 4, 2021 | July 25, 2019 | August 27, 2018 | May 3, 2018 | July 25, 2016 | July 24, 2015 | July 23, 2014 | December 16, 2014 | December 20, 2013 |
| Total patient revenue | $6,390,217 | $5,942,528 | $2,802,172 | $5,761,331 | $6,287,655 | $8,669,690 | $8,457,856 | $7,831,554 | $7,699,037 | $7,478,670 | $6,030,370 | $6,124,216 | $3,082,432 | $4,160,616 |
| Contractual allowances and discounts | $403,256 | $711,210 | $291,151 | $583,523 | $583,552 | $842,123 | $1,054,371 | $815,808 | $767,137 | $936,600 | $662,947 | $640,491 | $229,062 | $260,411 |
| Net patient revenue | $5,986,961 | $5,231,318 | $2,511,021 | $5,177,808 | $5,704,103 | $7,827,567 | $7,403,485 | $7,015,746 | $6,931,900 | $6,542,070 | $5,367,423 | $5,483,725 | $2,853,370 | $3,900,205 |
| Total operating expenses | $6,438,116 | $5,932,319 | $2,806,778 | $5,630,508 | $6,348,244 | $6,436,437 | $6,220,847 | $5,979,192 | $5,944,405 | $5,772,677 | $5,134,398 | $5,137,998 | $3,007,693 | $3,875,725 |
| Net income from service to patients | −$451,155 | −$701,001 | −$295,757 | −$452,700 | −$644,141 | $1,391,130 | $1,182,638 | $1,036,554 | $987,495 | $769,393 | $233,025 | $345,727 | −$154,323 | $24,480 |
| Total other income | $380,290 | $1,162,217 | $795,884 | $1,410,201 | $1,229,847 | $7,084 | $5,791 | $49,079 | $86,983 | $10,293 | $1,890 | $2,236 | $584,881 | $1,872 |
| Net income after other income | −$70,865 | $461,216 | $500,127 | $957,501 | $585,706 | $1,398,214 | $1,188,429 | $1,085,633 | $1,074,478 | $779,686 | $234,915 | $347,963 | $430,558 | $26,352 |
| Net income | −$70,865 | $461,216 | $500,127 | $957,501 | $585,706 | $1,398,214 | $1,188,429 | $1,085,633 | $1,074,478 | $779,686 | $234,915 | $347,963 | $430,557 | $26,106 |
| Total facility beds, all components | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 |
| Bed days available, all components | 46,116 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Medicare (Title XVIII) patient days | 1,470 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Medicaid (Title XIX) patient days | 28,994 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Other-payer patient days | 8,062 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Total patient days, all components | 38,526 | 26,493 | 12,119 | 25,267 | 25,273 | 34,944 | 34,924 | 34,565 | 35,298 | 34,841 | 30,492 | 29,671 | 21,847 | 27,988 |
| Medicare discharges | 26 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Medicaid discharges | 137 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Other-payer discharges | 103 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Total discharges, all components | 266 | 120 | 75 | 157 | 178 | 274 | 280 | 257 | 201 | 161 | 101 | 200 | 93 | 122 |
| Average length of stay, Medicare, in days | 56.54 | 106.92 | 72.42 | 71.35 | 94.74 | 46.61 | 40.26 | 40.27 | 65.44 | 83.54 | 78.38 | 58.45 | 86.86 | 58.27 |
| Average length of stay, Medicaid, in days | 211.64 | 318.06 | 209.09 | 245.97 | 237.55 | 211.79 | 243.78 | 281.38 | 266.71 | 269.71 | 688.44 | 191.38 | 298.08 | 329.16 |
| Average length of stay, all patients, in days | 144.83 | 220.78 | 161.59 | 160.94 | 141.98 | 127.53 | 124.73 | 134.49 | 175.61 | 216.4 | 301.9 | 148.36 | 234.91 | 229.41 |
Net income, fiscal years 2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011. Checked against the form’s own arithmetic: what that check shows.
| Form CMS-2540-96 | 2010 · report 415461 | 2009 · report 382363 | 2008 · report 354164 | 2007 · report 325088 | 2006 · report 290722 | 2005 · report 260311 | 2004 · report 231095 | 2003 · report 197353 | 2002 · report 200072 | 2001 · report 198153 | 2000 · report 186041 | 1999 · report 159867 | 1998 · report 188819 | 1997 · report 66038 | 1996 · report 66037 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Period began | January 1, 2010 | January 1, 2009 | January 1, 2008 | January 1, 2007 | January 1, 2006 | January 1, 2005 | January 1, 2004 | January 1, 2003 | January 1, 2002 | January 1, 2001 | January 1, 2000 | January 1, 1999 | January 1, 1998 | January 1, 1997 | January 1, 1996 |
| Period ended | December 31, 2010 | December 31, 2009 | December 31, 2008 | December 31, 2007 | December 31, 2006 | December 31, 2005 | December 31, 2004 | October 31, 2003 | December 31, 2002 | December 31, 2001 | December 31, 2000 | December 31, 1999 | December 31, 1998 | December 31, 1997 | December 31, 1996 |
| Report status | settled | settled | settled | settled | settled | settled | settled | settled | settled | settled | settled | reopened | reopened | settled | settled |
| Processed by CMS | August 17, 2011 | July 19, 2010 | August 7, 2009 | August 27, 2008 | August 1, 2007 | August 1, 2006 | August 18, 2005 | October 15, 2004 | November 19, 2004 | October 26, 2004 | June 30, 2004 | September 16, 2003 | July 30, 2004 | September 30, 1999 | September 15, 1998 |
| Net patient revenue | $4,390,503 | $4,801,169 | $4,651,147 | $3,624,972 | $3,554,253 | $3,543,583 | $2,814,952 | $3,270,566 | $4,088,225 | $4,400,433 | $3,760,202 | $3,332,908 | $4,198,341 | $3,324,603 | $3,083,359 |
| Total operating expenses | $4,285,163 | $4,481,632 | $4,186,418 | $3,756,708 | $3,736,873 | $3,404,786 | $2,773,243 | $3,240,156 | $4,219,371 | $4,037,426 | $3,480,279 | $3,055,131 | $3,440,828 | $3,076,947 | $2,941,787 |
| Net income from service to patients | $105,340 | $319,537 | $464,729 | −$131,736 | −$182,620 | $138,797 | $41,709 | $30,410 | −$131,146 | $363,007 | $279,923 | $277,777 | $757,513 | $247,656 | $141,572 |
| Total other income | $2,169 | $2,604 | $34,786 | $887 | $23,162 | $3,620 | $2,788 | $2,370 | $722 | $224 | $401 | $3,888 | $1,460 | −$72,177 | $30,230 |
| Total other expenses | $61,321 | $103,557 | — | $6,963 | — | — | $1 | — | — | — | — | — | — | — | — |
| Net income | $46,188 | $218,584 | $499,515 | −$137,812 | −$159,458 | $142,417 | $44,496 | $32,780 | −$130,424 | $363,231 | $280,324 | $281,665 | $758,973 | $175,479 | $171,802 |
| Total facility beds, all components | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 132 | 143 | 140 |
| Total patient days, all components | 29,865 | 31,368 | 31,004 | 25,398 | 27,169 | 29,710 | 27,719 | 29,449 | 36,553 | 37,702 | 37,812 | 35,924 | 35,479 | 38,131 | 40,029 |
| Total discharges, all components | 243 | 231 | 217 | 190 | 226 | 187 | 190 | 182 | 171 | 231 | 242 | 180 | 162 | 147 | 157 |
| Average length of stay, Medicare, in days | 24.72 | 32.01 | 39.26 | 45.88 | 42.21 | 34.51 | 26.63 | 38.64 | 48.04 | 31.89 | 43.55 | 35.17 | 31.88 | 44.7 | 37.15 |
| Average length of stay, Medicaid, in days | 234.58 | 288.55 | 285.27 | 227.52 | 185.61 | 290.24 | 223.09 | 224.27 | 289.7 | 229.98 | 209.04 | 582.21 | 338.84 | 399.66 | 352.3 |
| Average length of stay, all patients, in days | 122.9 | 135.79 | 142.88 | 133.67 | 120.22 | 158.88 | 145.89 | 161.81 | 213.76 | 163.21 | 156.25 | 199.58 | 219.01 | 259.39 | 254.96 |
Net income, fiscal years 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2003, 2002, 2001, 2000, 1999, 1998, 1997, 1996. Checked against the form’s own arithmetic: what that check shows.
Whisperwood Nursing & Rehabilitation Center: nurse staffing hours by quarter →
Who owns Whisperwood Nursing & Rehabilitation Center, as filed with CMS
Care Compare
- 5% OR GREATER DIRECT OWNERSHIP INTEREST: LIBERTY COUNTY HOSPITAL DISTRICT NO 1 (organization), 100%%, since 04/01/2022
- ADP OF THE SNF: BLAKE, GARY (individual), NOT APPLICABLE, since 04/01/2022; LUBBOCK II ENTERPRISES LLC (organization), NOT APPLICABLE, since 04/12/2025; MCPHERSON, MICHAEL (individual), NOT APPLICABLE, since 04/12/2025; POWELL, KERI (individual), NOT APPLICABLE, since 04/12/2025
- CORPORATE DIRECTOR: HUGGINS, LINDA (individual), NOT APPLICABLE, since 04/01/2022; WILLIG, ZACHARY (individual), NOT APPLICABLE, since 01/01/2025
- CORPORATE OFFICER: STRATTON, CHARLES (individual), NOT APPLICABLE, since 05/01/2005
- MANAGING CONTROL - GOVERNING BODY: FREGIA, MILTON (individual), NOT APPLICABLE, since 05/07/2022; GARDNER, SHANNON (individual), NOT APPLICABLE, since 08/22/2022; GARDZINA, MARGARET (individual), NOT APPLICABLE, since 02/26/2024; HENRY, PAUL (individual), NOT APPLICABLE, since 05/09/2009; STRATTON, CHARLES (individual), NOT APPLICABLE, since 05/01/2005
- OPERATIONAL/MANAGERIAL CONTROL: BLAKE, GARY (individual), NOT APPLICABLE, since 04/01/2022; BLAKE, MALISA (individual), NOT APPLICABLE, since 04/01/2022; LUBBOCK II ENTERPRISES LLC (organization), NOT APPLICABLE, since 04/01/2022
Medicare enrollment
As filed in the CMS file dated October 1, 2026 (Medicare enrollment ownership), under the enrollment of LIBERTY COUNTY HOSPITAL DISTRICT NO 1 (enrollment ID O20220503002725).
- 5% OR GREATER DIRECT OWNERSHIP INTEREST: LIBERTY COUNTY HOSPITAL DISTRICT NO 1 (organization), 100.00%, since 04/01/2022
- ADP OF THE SNF: GARY R BLAKE (individual), since 04/01/2022; KERI POWELL (individual), since 04/12/2025; LUBBOCK II ENTERPRISES LLC (organization), since 04/12/2025; MICHAEL G MCPHERSON (individual), since 04/12/2025
- CORPORATE DIRECTOR: LINDA F HUGGINS (individual), 0.00%, since 04/01/2022; ZACHARY WILLIG (individual), 0.00%, since 01/01/2025
- CORPORATE OFFICER: CHARLES BRUCE STRATTON (individual), 0.00%, since 05/01/2005
- MANAGING CONTROL - GOVERNING BODY: CHARLES BRUCE STRATTON (individual), since 05/01/2005; MARGARET GARDZINA (individual), since 02/26/2024; MILTON FREGIA (individual), since 05/07/2022; PAUL HENRY (individual), since 05/09/2009; SHANNON GARDNER (individual), since 08/22/2022
- OPERATIONAL/MANAGERIAL CONTROL: GARY R BLAKE (individual), 50.00%, since 04/01/2022; LUBBOCK II ENTERPRISES LLC (organization), 100.00%, since 04/01/2022; MALISA A BLAKE (individual), 50.00%, since 04/01/2022
Paused by CMS: Form CMS-855A, December 11, 2025.
Private equity company, real estate investment trust and holding company: No: LIBERTY COUNTY HOSPITAL DISTRICT NO 1; LUBBOCK II ENTERPRISES LLC; LUBBOCK II ENTERPRISES LLC.
Private equity company, real estate investment trust and holding company: Paused by CMS: GARY R BLAKE; KERI POWELL; MICHAEL G MCPHERSON; LINDA F HUGGINS; ZACHARY WILLIG; CHARLES BRUCE STRATTON; CHARLES BRUCE STRATTON; MARGARET GARDZINA; MILTON FREGIA; PAUL HENRY; SHANNON GARDNER; GARY R BLAKE; MALISA A BLAKE.
Changes in ownership
- July 1, 2025, enrollment ownership file; no longer listed: HONOR X ENTERPRISES, LLC (OTHER); LINDA F HUGGINS (W-2 MANAGING EMPLOYEE); first listed: ZACHARY WILLIG (CORPORATE DIRECTOR), associated since January 1, 2025; MARGARET GARDZINA (MANAGING CONTROL - GOVERNING BODY), associated since February 26, 2024; KERI POWELL (ADP OF THE SNF), associated since April 12, 2025; MILTON FREGIA (MANAGING CONTROL - GOVERNING BODY), associated since May 7, 2022; LUBBOCK II ENTERPRISES LLC (ADP OF THE SNF), associated since April 12, 2025; PAUL HENRY (MANAGING CONTROL - GOVERNING BODY), associated since May 9, 2009; MICHAEL G MCPHERSON (ADP OF THE SNF), associated since April 12, 2025; LINDA F HUGGINS (CORPORATE DIRECTOR), associated since April 1, 2022; CHARLES BRUCE STRATTON (MANAGING CONTROL - GOVERNING BODY), associated since May 1, 2005; SHANNON GARDNER (MANAGING CONTROL - GOVERNING BODY), associated since August 22, 2022; GARY R BLAKE (ADP OF THE SNF), associated since April 1, 2022. Skilled_Nursing_Facility_All_Owners_:_2025-07-01.csv
Recent changes on this record
- October 1, 2026: certified_beds: 114 → 112. NH_ProviderInfo_Oct2026.csv
Inspections of Whisperwood Nursing & Rehabilitation Center
- Cycle 1: health January 23, 2026 (5 deficiencies), fire safety January 23, 2026 (3)
- Cycle 2: health November 7, 2024 (15 deficiencies), fire safety November 7, 2024 (2)
- Cycle 3: health September 26, 2023 (12 deficiencies), fire safety September 26, 2023 (3)
Deficiencies cited at Whisperwood Nursing & Rehabilitation Center
32 deficiencies on file, by tag, newest citation first
every one from a health inspection; 14 cited from a complaint, marked below. Letter after a date: scope and severity grade.
- F 0656, resident assessment and care planning: April 22, 2026 (D, from a complaint, Deficient, Provider has date of correction, corrected May 13, 2026); May 10, 2024 (D, from a complaint, Deficient, Provider has date of correction, corrected May 11, 2024); September 26, 2023 (D, Deficient, Provider has date of correction, corrected October 2, 2023).
- F 0692, quality of life and care: April 22, 2026 (D, from a complaint, Deficient, Provider has date of correction, corrected May 13, 2026); July 3, 2025 (J, from a complaint, Deficient, Provider has date of correction, corrected August 1, 2025); November 7, 2024 (E, Deficient, Provider has date of correction, corrected December 6, 2024).
- F 0812, nutrition and dietary: January 23, 2026 (D, Deficient, Provider has date of correction, corrected February 12, 2026); November 7, 2024 (E, Deficient, Provider has date of correction, corrected December 6, 2024); September 26, 2023 (F, Deficient, Provider has date of correction, corrected October 2, 2023).
- F 0813, nutrition and dietary: January 23, 2026 (D, Deficient, Provider has date of correction, corrected February 12, 2026); September 26, 2023 (E, Deficient, Provider has date of correction, corrected October 2, 2023).
- F 0849, administration: January 23, 2026 (D, Deficient, Provider has date of correction, corrected February 12, 2026).
- F 0580, resident rights: August 15, 2025 (D, from a complaint, Deficient, Provider has date of correction, corrected September 5, 2025).
- F 0600, freedom from abuse, neglect, and exploitation: August 15, 2025 (J, from a complaint, Past Non-Compliance, corrected July 14, 2025).
- F 0607, freedom from abuse, neglect, and exploitation: August 15, 2025 (J, from a complaint, Past Non-Compliance, corrected July 14, 2025); March 19, 2025 (D, from a complaint, Deficient, Provider has date of correction, corrected March 21, 2025).
- F 0609, freedom from abuse, neglect, and exploitation: August 15, 2025 (J, from a complaint, Past Non-Compliance, corrected July 14, 2025); March 19, 2025 (D, from a complaint, Deficient, Provider has date of correction, corrected March 21, 2025).
- F 0610, freedom from abuse, neglect, and exploitation: August 15, 2025 (J, from a complaint, Past Non-Compliance, corrected July 14, 2025); March 19, 2025 (D, from a complaint, Deficient, Provider has date of correction, corrected March 21, 2025).
- F 0689, quality of life and care: December 12, 2024 (J, from a complaint, Past Non-Compliance, corrected December 5, 2024); September 26, 2023 (E, Deficient, Provider has date of correction, corrected October 2, 2023).
- F 0550, resident rights: November 7, 2024 (E, Deficient, Provider has date of correction, corrected December 6, 2024).
- F 0685, quality of life and care: November 7, 2024 (D, Deficient, Provider has date of correction, corrected December 6, 2024).
- F 0880, infection control: November 7, 2024 (E, Deficient, Provider has date of correction, corrected December 6, 2024).
- F 0687, quality of life and care: May 10, 2024 (D, from a complaint, Deficient, Provider has date of correction, corrected May 11, 2024).
- F 0552, resident rights: September 26, 2023 (E, Deficient, Provider has date of correction, corrected October 2, 2023).
- F 0693, quality of life and care: September 26, 2023 (D, Deficient, Provider has date of correction, corrected October 2, 2023).
- F 0758, pharmacy service: September 26, 2023 (D, Deficient, Provider has date of correction, corrected October 2, 2023).
- F 0761, pharmacy service: September 26, 2023 (D, Deficient, Provider has date of correction, corrected October 2, 2023).
- F 0801, nutrition and dietary: September 26, 2023 (F, Deficient, Provider has date of correction, corrected October 2, 2023).
- F 0925, environmental: September 26, 2023 (F, Deficient, Provider has date of correction, corrected October 2, 2023).
Penalties
| Penalty date | Type | Fine amount | Payment denial began | Payment denial, days | Fine ID |
|---|---|---|---|---|---|
| August 15, 2025 | Fine | $10,546 | 134680 | ||
| December 12, 2024 | Fine | $9,000 | 113433 |
From the Care Compare penalties file NH_Penalties_Oct2026.csv, processed on October 1, 2026.
Whisperwood Nursing & Rehabilitation Center in Care Compare
- Ownership Type: Government - Hospital district
- Legal Business Name: LIBERTY COUNTY HOSPITAL DISTRICT NO 1
- Date First Approved to Provide Medicare and Medicaid Services: 1995-11-15
- Provider Resides in Hospital: N
- Continuing Care Retirement Community: N
- Urban: Y
- County/Parish: Lubbock
- Telephone Number: 8067931111
- Chain Name: CREATIVE SOLUTIONS IN HEALTHCARE
- Chain ID: 169
- Provider Changed Ownership in Last 12 Months: N
- With a Resident and Family Council: Resident
- Automatic Sprinkler Systems in All Required Areas: Yes
- Average Number of Residents per Day: 75.0
- Overall Rating: 3
- Health Inspection Rating: 3
- QM Rating: 4
- Long-Stay QM Rating: 4
Care Compare, October 1, 2026: provider information NH_ProviderInfo_Oct2026.csv · inspections NH_SurveySummary_Oct2026.csv · citations NH_HealthCitations_Oct2026.csv · penalties NH_Penalties_Oct2026.csv · ownership NH_Ownership_Oct2026.csv.
Other nursing facilities in Lubbock and Texas
Report a figure on Whisperwood Nursing & Rehabilitation Center’s record that differs from its CMS file, quoting 675527.