Skilled nursing facility · CMS certification number 676402
WINDEMERE AT WESTOVER HILLS
SAN ANTONIO, Texas · Medicare and Medicaid · 112 certified beds in Care Compare
Download WINDEMERE AT WESTOVER HILLS’s record (CSV, each figure with its worksheet, line and column)
In Care Compare’s provider information: Penalties: 1 · Fines: 1 · Fines, total amount: $8,281.00 · Payment denials: 0. The most recent penalty on file: April 16, 2025, Fine, $8,281. Every penalty on file ↓
WINDEMERE AT WESTOVER HILLS: its citable report, full history — $295 · an email when it changes — $99/month
What stands out
- Its latest cost report on file is for fiscal year 2024, covering October 1, 2023 to September 30, 2024 (365 days), and CMS processed it on November 5, 2025.
- Net patient revenue rose from $5.6M in fiscal year 2023 to $10.9M in fiscal year 2024.
- Its result from service to patients: −$488K (2022), −$411K (2023), $150K (2024).
- Its cost reports on file run from fiscal year 2016 to fiscal year 2024.
- Its net patient revenue of $10.9M ranks 110th of the 681 nursing facilities in Texas whose latest cost report on file is fiscal year 2024.
- All 5 nursing facilities in Texas closest in size to it, whose latest cost report on file is fiscal year 2024, also report a gain on service to patients.
WINDEMERE AT WESTOVER HILLS: Medicare cost reports
Form CMS-2540-10: every report is settled.
| Form CMS-2540-10 | 2024 · report 1441976 | 2023 · report 1376336 | 2022 · report 1376015 | 2021 · report 1344137 | 2020 · report 1316926 | 2019 · report 1253394 | 2018 · report 1236173 | 2017 · report 1207735 | 2016 · report 1179697 |
|---|---|---|---|---|---|---|---|---|---|
| Period began | October 1, 2023 | March 1, 2023 | July 1, 2021 | July 1, 2020 | July 1, 2019 | January 1, 2019 | January 1, 2018 | January 1, 2017 | June 1, 2016 |
| Period ended | September 30, 2024 | September 30, 2023 | June 30, 2022 | June 30, 2021 | June 30, 2020 | March 31, 2019 | December 31, 2018 | December 31, 2017 | December 31, 2016 |
| Days, where not a full year | — | 213 | — | — | — | 89 | — | — | 213 |
| Processed by CMS | November 5, 2025 | April 12, 2024 | April 10, 2024 | March 9, 2023 | May 24, 2022 | March 27, 2020 | July 10, 2019 | August 21, 2018 | December 8, 2017 |
| Total patient revenue | $18,513,889 | $8,438,943 | $11,923,744 | $10,518,947 | $12,778,527 | $4,195,400 | $16,630,274 | $13,598,470 | $5,269,370 |
| Contractual allowances and discounts | $7,578,893 | $2,832,879 | $3,395,506 | $2,808,199 | $4,533,081 | $1,847,384 | $7,513,253 | $5,381,937 | $1,937,004 |
| Net patient revenue | $10,934,996 | $5,606,064 | $8,528,238 | $7,710,748 | $8,245,446 | $2,348,016 | $9,117,021 | $8,216,533 | $3,332,366 |
| Total operating expenses | $10,784,770 | $6,016,619 | $9,015,909 | $8,159,873 | $8,208,821 | $2,370,912 | $9,470,060 | $9,151,897 | $5,248,789 |
| Net income from service to patients | $150,226 | −$410,555 | −$487,671 | −$449,125 | $36,625 | −$22,896 | −$353,039 | −$935,364 | −$1,916,423 |
| Total other income | $126 | $373,009 | $759,578 | $817,443 | $89 | $7,546 | $961 | $10,144 | $774 |
| Net income after other income | $150,352 | −$37,546 | $271,907 | $368,318 | $36,714 | −$15,350 | −$352,078 | −$925,220 | −$1,915,649 |
| Net income | $150,352 | −$37,546 | $271,904 | $361,443 | $17,671 | −$15,350 | −$358,994 | −$925,220 | −$1,915,649 |
| Total facility beds, all components | 112 | 112 | 112 | 112 | 112 | 112 | 112 | 112 | 112 |
| Bed days available, all components | 40,992 | — | — | — | — | — | — | — | — |
| Medicare (Title XVIII) patient days | 7,039 | — | — | — | — | — | — | — | — |
| Medicaid (Title XIX) patient days | 17,311 | — | — | — | — | — | — | — | — |
| Other-payer patient days | 11,233 | — | — | — | — | — | — | — | — |
| Total patient days, all components | 35,583 | 19,209 | 27,350 | 25,051 | 26,898 | 6,965 | 29,589 | 26,671 | 9,245 |
| Medicare discharges | 243 | — | — | — | — | — | — | — | — |
| Medicaid discharges | 27 | — | — | — | — | — | — | — | — |
| Other-payer discharges | 240 | — | — | — | — | — | — | — | — |
| Total discharges, all components | 510 | 271 | 469 | 402 | 414 | 160 | 609 | 506 | 206 |
| Average length of stay, Medicare, in days | 28.97 | 29.22 | 30 | 27.31 | 28.27 | 30.71 | 27.64 | 31.24 | 30.07 |
| Average length of stay, Medicaid, in days | 641.15 | 328.65 | 227.69 | 333.88 | 401.91 | 50.91 | 141.88 | 114.51 | 113.95 |
| Average length of stay, all patients, in days | 69.77 | 70.88 | 58.32 | 62.32 | 64.97 | 43.53 | 48.59 | 52.71 | 44.88 |
Net income, fiscal years 2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016. Checked against the form’s own arithmetic: what that check shows.
WINDEMERE AT WESTOVER HILLS: nurse staffing hours by quarter →
Who owns WINDEMERE AT WESTOVER HILLS, as filed with CMS
Care Compare
- 5% OR GREATER INDIRECT OWNERSHIP INTEREST: FIRST WESTOVER CAPITAL FUNDING LLC (organization), 100%%, since 12/08/2014
- ADP OF THE SNF: DYSON, JESSICA (individual), NOT APPLICABLE, since 06/26/2023; FIAZUDDIN, FARAZ (individual), NOT APPLICABLE, since 01/01/2025; WESTOVER CONTINUING CARE CENTER LTD. CO. (organization), NOT APPLICABLE, since 03/26/2025
- CORPORATE DIRECTOR: HOOPER, GRADY (individual), NOT APPLICABLE, since 12/01/2015
- CORPORATE OFFICER: HOOPER, GRADY (individual), NOT APPLICABLE, since 12/01/2015
- OPERATIONAL/MANAGERIAL CONTROL: DYSON, JESSICA (individual), NOT APPLICABLE, since 06/26/2023; WESTOVER CONTINUING CARE CENTER LTD. CO. (organization), NOT APPLICABLE, since 03/01/2023
Medicare enrollment
As filed in the CMS file dated October 1, 2026 (Medicare enrollment ownership), under the enrollment of HAMILTON COUNTY HOSPITAL DISTRICT (enrollment ID O20230506000087).
- 5% OR GREATER DIRECT OWNERSHIP INTEREST: HAMILTON COUNTY HOSPITAL DISTRICT (organization), 100.00%, since 03/01/2023
- 5% OR GREATER INDIRECT OWNERSHIP INTEREST: FIRST WESTOVER CAPITAL FUNDING LLC (organization), 100.00%, since 12/08/2014
- ADP OF THE SNF: FARAZ FIAZUDDIN (individual), since 01/01/2025; JESSICA DYSON (individual), since 06/26/2023; WESTOVER CONTINUING CARE CENTER LTD. CO. (organization), since 03/26/2025; No owner named in the filing (individual), since 09/01/2024
- CORPORATE DIRECTOR: GRADY HOOPER (individual), 0.00%, since 12/01/2015
- CORPORATE OFFICER: GRADY HOOPER (individual), 0.00%, since 12/01/2015
- OPERATIONAL/MANAGERIAL CONTROL: JESSICA DYSON (individual), since 06/26/2023; WESTOVER CONTINUING CARE CENTER LTD. CO. (organization), 0.00%, since 03/01/2023
Paused by CMS: Form CMS-855A, December 11, 2025.
Private equity company, real estate investment trust and holding company: No: HAMILTON COUNTY HOSPITAL DISTRICT; FIRST WESTOVER CAPITAL FUNDING LLC; WESTOVER CONTINUING CARE CENTER LTD. CO.; WESTOVER CONTINUING CARE CENTER LTD. CO..
Private equity company, real estate investment trust and holding company: Paused by CMS: FARAZ FIAZUDDIN; JESSICA DYSON; No owner named in the filing; GRADY HOOPER; GRADY HOOPER; JESSICA DYSON.
Changes in ownership
- August 1, 2025, enrollment ownership file; no longer listed: KAREN CRAIG (CORPORATE DIRECTOR); MICHAEL COLLETT (CORPORATE DIRECTOR); ROBERT WITZSCHE (CORPORATE DIRECTOR); NEIL MUXWORTHY (CORPORATE DIRECTOR); WILLIAM FORREST (CORPORATE DIRECTOR); IRENE SALINAS (W-2 MANAGING EMPLOYEE); first listed: GRADY HOOPER (CORPORATE OFFICER), associated since December 1, 2015; FIRST WESTOVER CAPITAL FUNDING LLC (5% OR GREATER INDIRECT OWNERSHIP INTEREST), associated since December 8, 2014; a listing under ADP OF THE SNF with no owner named, associated since September 1, 2024; WESTOVER CONTINUING CARE CENTER LTD. CO. (ADP OF THE SNF), associated since March 26, 2025; FARAZ FIAZUDDIN (ADP OF THE SNF), associated since January 1, 2025; JESSICA DYSON (ADP OF THE SNF), associated since June 26, 2023; JESSICA DYSON (OPERATIONAL/MANAGERIAL CONTROL), associated since June 26, 2023. Skilled_Nursing_Facility_All_Owners_:_2025-08-01.csv
- September 15, 2023, enrollment ownership file; no longer listed: TERRI CONTRERAS (OFFICER); ROBIN F UNDERHILL (OPERATIONAL/MANAGERIAL CONTROL); ROBIN F UNDERHILL (CONTRACTED MANAGING EMPLOYEE); BENJAMIN G ELLIOTT (DIRECTOR); UVALDE COUNTY HOSPITAL AUTHORITY (5% OR GREATER DIRECT OWNERSHIP INTEREST); HECTOR E GONZALES (DIRECTOR); WILLIAM A KESSLER (DIRECTOR); ADAM APOLINAR (OFFICER); KELLY A FAGLIE (DIRECTOR); GAJANAN V GAITONDE (DIRECTOR); MONICA E GUTIERREZ (DIRECTOR); DAVID F ERIKSEN (OPERATIONAL/MANAGERIAL CONTROL); DAVID F ERIKSEN (CONTRACTED MANAGING EMPLOYEE); WESTOVER CONTINUING CARE CENTER LTD. CO. (OPERATIONAL/MANAGERIAL CONTROL); RAUL E ZAMORA (DIRECTOR); first listed: KAREN CRAIG (DIRECTOR), associated since January 12, 2022; MICHAEL COLLETT (DIRECTOR), associated since May 29, 2019; ROBERT WITZSCHE (DIRECTOR), associated since December 28, 1998; GRADY HOOPER (DIRECTOR), associated since December 1, 2015; NEIL MUXWORTHY (DIRECTOR), associated since May 21, 1996; WESTOVER CONTINUING CARE CENTER LTD. CO. (OPERATIONAL/MANAGERIAL CONTROL), associated since March 1, 2023; WILLIAM FORREST (DIRECTOR), associated since May 20, 1992; HAMILTON COUNTY HOSPITAL DISTRICT (5% OR GREATER DIRECT OWNERSHIP INTEREST), associated since March 1, 2023; IRENE SALINAS (W-2 MANAGING EMPLOYEE), associated since March 1, 2023. Skilled_Nursing_Facility_All_Owners_:_2023-09-15.csv
- June 15, 2023, enrollment ownership file; no longer listed: VALERIE J LOPEZ (DIRECTOR); THOMAS J NORDWICK (DIRECTOR); first listed: TERRI CONTRERAS (OFFICER), associated since April 29, 2019; BENJAMIN G ELLIOTT (DIRECTOR), associated since July 23, 2015; HECTOR E GONZALES (DIRECTOR), associated since March 27, 2001; WILLIAM A KESSLER (DIRECTOR), associated since February 27, 1973; ADAM APOLINAR (OFFICER), associated since July 23, 2015; KELLY A FAGLIE (DIRECTOR), associated since January 25, 2016; GAJANAN V GAITONDE (DIRECTOR), associated since February 28, 2006; MONICA E GUTIERREZ (DIRECTOR), associated since October 28, 2014; RAUL E ZAMORA (DIRECTOR), associated since December 30, 1980. Skilled_Nursing_Facility_All_Owners_:_2023-06-15.csv
Inspections of WINDEMERE AT WESTOVER HILLS
- Cycle 1: health December 19, 2025 (5 deficiencies), fire safety December 19, 2025 (1)
- Cycle 2: health September 13, 2024 (11 deficiencies), fire safety September 13, 2024 (1)
- Cycle 3: health August 18, 2023 (6 deficiencies), fire safety August 18, 2023 (4)
Deficiencies cited at WINDEMERE AT WESTOVER HILLS
22 deficiencies on file, by tag, newest citation first
every one from a health inspection; every one marked “Deficient, Provider has date of correction”; 5 cited from a complaint, marked below. Letter after a date: scope and severity grade.
- F 0689, quality of life and care: December 19, 2025 (D, corrected December 26, 2025).
- F 0695, quality of life and care: December 19, 2025 (D, corrected December 26, 2025); August 18, 2023 (E, corrected September 7, 2023).
- F 0755, pharmacy service: December 19, 2025 (D, corrected December 26, 2025); August 18, 2023 (E, corrected September 7, 2023).
- F 0761, pharmacy service: December 19, 2025 (E, corrected December 26, 2025); September 13, 2024 (D, corrected October 28, 2024); August 23, 2024 (D, from a complaint, corrected October 4, 2024).
- F 0842, resident assessment and care planning: December 19, 2025 (D, corrected December 26, 2025); September 13, 2024 (D, from a complaint, corrected October 28, 2024).
- F 0580, resident rights: April 16, 2025 (J, from a complaint, corrected April 17, 2025).
- F 0684, quality of life and care: April 16, 2025 (J, from a complaint, corrected April 17, 2025).
- F 0583, resident rights: September 13, 2024 (D, from a complaint, corrected October 28, 2024).
- F 0638, resident assessment and care planning: September 13, 2024 (D, corrected October 28, 2024).
- F 0641, resident assessment and care planning: September 13, 2024 (D, corrected October 28, 2024).
- F 0642, resident assessment and care planning: September 13, 2024 (D, corrected October 28, 2024).
- F 0644, resident assessment and care planning: September 13, 2024 (E, corrected October 28, 2024).
- F 0657, resident assessment and care planning: September 13, 2024 (D, corrected October 28, 2024).
- F 0812, nutrition and dietary: September 13, 2024 (E, corrected October 28, 2024); August 18, 2023 (F, corrected September 7, 2023).
- F 0656, resident assessment and care planning: August 18, 2023 (D, corrected September 7, 2023).
- F 0759, pharmacy service: August 18, 2023 (E, corrected September 7, 2023).
Penalties
| Penalty date | Type | Fine amount | Payment denial began | Payment denial, days | Fine ID |
|---|---|---|---|---|---|
| April 16, 2025 | Fine | $8,281 | 113772 |
From the Care Compare penalties file NH_Penalties_Oct2026.csv, processed on October 1, 2026.
WINDEMERE AT WESTOVER HILLS in Care Compare
- Ownership Type: For profit - Corporation
- Legal Business Name: HAMILTON COUNTY HOSPITAL DISTRICT
- Date First Approved to Provide Medicare and Medicaid Services: 2016-06-01
- Provider Resides in Hospital: N
- Continuing Care Retirement Community: N
- Urban: Y
- County/Parish: Bexar
- Telephone Number: 2106726190
- Chain Name: CANTEX CONTINUING CARE
- Chain ID: 100
- Provider Changed Ownership in Last 12 Months: N
- With a Resident and Family Council: Resident
- Automatic Sprinkler Systems in All Required Areas: Yes
- Average Number of Residents per Day: 104.2
- Overall Rating: 2
- Health Inspection Rating: 3
- QM Rating: 4
- Long-Stay QM Rating: 5
- Short-Stay QM Rating: 3
Care Compare, October 1, 2026: provider information NH_ProviderInfo_Oct2026.csv · inspections NH_SurveySummary_Oct2026.csv · citations NH_HealthCitations_Oct2026.csv · penalties NH_Penalties_Oct2026.csv · ownership NH_Ownership_Oct2026.csv.
Other nursing facilities in SAN ANTONIO
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