Skilled nursing facility · CMS certification number 055001
Redlands Healthcare Center
Redlands, California · Medicare and Medicaid · 78 certified beds in Care Compare
Download Redlands Healthcare Center’s record (CSV, each figure with its worksheet, line and column)
Redlands Healthcare Center: its citable report, full history — $295 · an email when it changes — $99/month
What stands out
- Its latest cost report on file is for fiscal year 2024, covering November 1, 2023 to October 31, 2024 (365 days), and CMS processed it on December 11, 2025.
- Net patient revenue rose from $14.9M in fiscal year 2023 to $16.4M in fiscal year 2024.
- Its result from service to patients: $2.3M (2022), $3.3M (2023), $4.0M (2024).
- Its cost reports on file run from fiscal year 1997 to fiscal year 2024.
- Its net patient revenue of $16.4M ranks 383rd of the 951 nursing facilities in California whose latest cost report on file is fiscal year 2024.
- 4 of the 5 nursing facilities in California closest in size to it, whose latest cost report on file is fiscal year 2024, also report a gain on service to patients.
Redlands Healthcare Center: Medicare cost reports
Form CMS-2540-10: every report is settled.
| Form CMS-2540-10 | 2024 · report 1444283 | 2023 · report 1421246 | 2022 · report 1388911 | 2021 · report 1322639 | 2020 · report 1283790 | 2019 · report 1256353 | 2018 · report 1222800 | 2017 · report 1189312 | 2016 · report 1157654 | 2015 · report 1123617 | 2014 · report 1122379 | 2013 · report 1063587 | 2012 · report 1050363 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Period began | November 1, 2023 | November 1, 2022 | November 1, 2021 | November 1, 2020 | November 1, 2019 | November 1, 2018 | November 1, 2017 | November 1, 2016 | November 1, 2015 | November 1, 2014 | November 1, 2013 | November 1, 2012 | November 1, 2011 |
| Period ended | October 31, 2024 | October 31, 2023 | October 31, 2022 | October 31, 2021 | October 31, 2020 | October 31, 2019 | October 31, 2018 | October 31, 2017 | October 31, 2016 | October 31, 2015 | October 31, 2014 | October 31, 2013 | October 31, 2012 |
| Processed by CMS | December 11, 2025 | May 2, 2025 | July 19, 2024 | June 27, 2022 | May 13, 2021 | May 29, 2020 | April 17, 2019 | May 4, 2018 | May 19, 2017 | May 12, 2016 | April 20, 2016 | June 10, 2014 | November 7, 2013 |
| Total patient revenue | $27,854,737 | $17,546,957 | $15,399,988 | $11,617,046 | $8,331,900 | $9,231,364 | $8,605,818 | $9,614,371 | $10,282,630 | $9,908,309 | $9,495,846 | $9,477,022 | $8,877,230 |
| Contractual allowances and discounts | $11,420,154 | $2,676,819 | $1,786,515 | $278,723 | −$697,239 | $19,091 | −$449,320 | $624,133 | $785,861 | $707,607 | $302,806 | $370,024 | $258,243 |
| Net patient revenue | $16,434,583 | $14,870,138 | $13,613,473 | $11,338,323 | $9,029,139 | $9,212,273 | $9,055,138 | $8,990,238 | $9,496,769 | $9,200,702 | $9,193,040 | $9,106,998 | $8,618,987 |
| Total operating expenses | $12,426,255 | $11,616,882 | $11,358,863 | $10,014,763 | $8,582,135 | $8,371,490 | $8,214,322 | $8,265,650 | $8,198,049 | $7,812,096 | $8,141,020 | $7,988,115 | $7,468,615 |
| Net income from service to patients | $4,008,328 | $3,253,256 | $2,254,610 | $1,323,560 | $447,004 | $840,783 | $840,816 | $724,588 | $1,298,720 | $1,388,606 | $1,052,020 | $1,118,883 | $1,150,372 |
| Total other income | $5,931 | $8,547 | $200,643 | $367,171 | $477,275 | $5,221 | $2,845 | $14,934 | $2,065 | $2,409 | $16,602 | $5,759 | $3,890 |
| Net income after other income | $4,014,259 | $3,261,803 | $2,455,253 | $1,690,731 | $924,279 | $846,004 | $843,661 | $739,522 | $1,300,785 | $1,391,015 | $1,068,622 | $1,124,642 | $1,154,262 |
| Net income | $4,014,259 | $3,261,803 | $2,458,351 | $1,677,231 | $924,279 | $846,004 | $843,661 | $739,522 | $1,261,292 | $1,391,015 | $1,068,622 | $1,124,642 | $1,154,262 |
| Total facility beds, all components | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 |
| Bed days available, all components | 28,548 | — | — | — | — | — | — | — | — | — | — | — | — |
| Medicare (Title XVIII) patient days | 9,230 | — | — | — | — | — | — | — | — | — | — | — | — |
| Medicaid (Title XIX) patient days | 1,037 | — | — | — | — | — | — | — | — | — | — | — | — |
| Other-payer patient days | 16,948 | — | — | — | — | — | — | — | — | — | — | — | — |
| Total patient days, all components | 27,215 | 26,926 | 26,465 | 25,807 | 23,622 | 26,628 | 26,526 | 26,904 | 27,226 | 27,084 | 27,204 | 26,905 | 27,051 |
| Medicare discharges | 176 | — | — | — | — | — | — | — | — | — | — | — | — |
| Medicaid discharges | 8 | — | — | — | — | — | — | — | — | — | — | — | — |
| Other-payer discharges | 227 | — | — | — | — | — | — | — | — | — | — | — | — |
| Total discharges, all components | 411 | 385 | 449 | 444 | 396 | 446 | 358 | 352 | 296 | 337 | 330 | 376 | 339 |
| Average length of stay, Medicare, in days | 52.44 | 57.33 | 44.77 | 30.98 | 35.8 | 33.69 | 33.88 | 30.38 | 36.14 | 33.2 | 33.28 | 37.35 | 38.99 |
| Average length of stay, Medicaid, in days | 129.63 | 1,114 | 867 | 880 | 289.61 | 377.14 | 149.26 | 130.03 | 240.88 | 365.97 | 249.68 | 218.18 | 203.42 |
| Average length of stay, all patients, in days | 66.22 | 69.94 | 58.94 | 58.12 | 59.65 | 59.7 | 74.09 | 76.43 | 91.98 | 80.37 | 82.44 | 71.56 | 79.8 |
Net income, fiscal years 2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012. Checked against the form’s own arithmetic: what that check shows.
| Form CMS-2540-96 | 2011 · report 432671 | 2010 · report 409152 | 2009 · report 396875 | 2008 · report 337434 | 2007 · report 309232 | 2006 · report 278162 | 2005 · report 249965 | 2004 · report 213945 | 2003 · report 207504 | 2002 · report 180355 | 2001 · report 158636 | 2000 · report 79998 | 1999 · report 79996 | 1998 · report 79995 | 1997 · report 79993 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Period began | November 1, 2010 | November 1, 2009 | November 1, 2008 | November 1, 2007 | November 1, 2006 | November 1, 2005 | November 1, 2004 | November 1, 2003 | November 1, 2002 | November 1, 2001 | November 1, 2000 | October 19, 1999 | January 1, 1999 | January 1, 1998 | January 1, 1997 |
| Period ended | October 31, 2011 | October 31, 2010 | October 31, 2009 | October 31, 2008 | October 31, 2007 | October 31, 2006 | October 31, 2005 | October 31, 2004 | October 31, 2003 | October 31, 2002 | October 31, 2001 | October 31, 2000 | October 18, 1999 | December 31, 1998 | December 31, 1997 |
| Days, where not a full year | — | — | — | — | — | — | — | — | — | — | — | — | 290 | — | — |
| Report status | settled | reopened | settled | settled | settled | settled | settled | settled | settled | settled | settled | settled | settled | as submitted | settled |
| Processed by CMS | September 28, 2012 | June 30, 2011 | April 20, 2011 | April 20, 2009 | May 19, 2008 | May 8, 2007 | May 23, 2006 | April 18, 2005 | February 15, 2005 | June 8, 2004 | September 5, 2003 | March 15, 2002 | April 3, 2001 | November 3, 1999 | March 11, 1999 |
| Net patient revenue | $8,816,392 | $7,925,775 | $8,587,262 | $8,114,869 | $7,951,367 | $6,458,178 | $6,056,282 | $5,978,311 | $5,336,689 | $4,689,488 | $4,034,199 | $3,636,611 | $2,117,494 | $2,577,420 | $2,700,042 |
| Total operating expenses | $7,643,443 | $7,203,685 | $7,127,743 | $6,899,975 | $6,545,698 | $5,678,691 | $5,148,570 | $4,997,863 | $4,713,876 | $4,395,641 | $3,870,444 | $3,333,665 | $2,236,874 | $2,731,256 | $2,743,451 |
| Net income from service to patients | $1,172,949 | $722,090 | $1,459,519 | $1,214,894 | $1,405,669 | $779,487 | $907,712 | $980,448 | $622,813 | $293,847 | $163,755 | $302,946 | −$119,380 | −$153,836 | −$43,409 |
| Total other income | $5,024 | $31,746 | $11,738 | $8,816 | $5,602 | $10,932 | $7,241 | $9,107 | $6,959 | $23,336 | $25,269 | $11,054 | $40,243 | $7,334 | $6,209 |
| Net income | $1,177,973 | $753,836 | $1,471,257 | $1,223,710 | $1,411,271 | $790,419 | $914,953 | $989,555 | $629,772 | $317,183 | $189,024 | $314,000 | −$79,137 | −$146,502 | −$37,200 |
| Total facility beds, all components | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 |
| Total patient days, all components | 26,905 | 26,702 | 27,008 | 26,797 | 26,944 | 26,915 | 27,117 | 26,591 | 26,505 | 27,200 | 25,725 | 26,926 | 19,666 | 24,876 | 25,495 |
| Total discharges, all components | 387 | 392 | 399 | 572 | 561 | 606 | 463 | 406 | 343 | 193 | 228 | 213 | 105 | 157 | 121 |
| Average length of stay, Medicare, in days | 31.45 | 44.09 | 44.57 | 28.78 | 29.53 | 25.55 | 35.24 | 31.97 | 32.65 | 49.31 | 32.52 | 49.53 | 27.04 | 53.32 | 81.7 |
| Average length of stay, Medicaid, in days | 165.88 | 138.02 | 212.53 | 120.36 | 120.88 | 79.3 | 118.91 | 240.74 | 323.57 | 290.37 | 283.75 | 263.11 | 299.74 | 296.89 | 406.9 |
| Average length of stay, all patients, in days | 69.52 | 68.12 | 67.69 | 46.85 | 48.03 | 44.41 | 58.57 | 65.5 | 77.27 | 140.93 | 112.83 | 126.41 | 187.3 | 158.45 | 210.7 |
Net income, fiscal years 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2003, 2002, 2001, 2000, 1999, 1998, 1997. Checked against the form’s own arithmetic: what that check shows.
Redlands Healthcare Center: nurse staffing hours by quarter →
Who owns Redlands Healthcare Center, as filed with CMS
Care Compare
- CONTRACTED MANAGING EMPLOYEE: BAI, SHUANG (individual), since 03/01/2005
- CORPORATE OFFICER: APT, FREDERICK (individual), since 11/05/2021; HANCOCK, MARK (individual), since 11/05/2021; JERGENSEN, JOSHUA (individual), since 01/01/2024; MITCHELL, JOHN (individual), since 11/05/2021; MURRAY, JASON (individual), since 11/05/2021
- W-2 MANAGING EMPLOYEE: DRIGGS, DANIEL (individual), since 06/20/2023
Ownership percentage for each: NOT APPLICABLE.
Medicare enrollment
As filed in the CMS file dated October 1, 2026 (Medicare enrollment ownership), under the enrollment of ASH HOLDINGS LLC (enrollment ID O20061005000523).
- 5% OR GREATER DIRECT OWNERSHIP INTEREST: PROVIDENCE GROUP NH, LLC (organization), 100.00%, since 06/30/2023
- 5% OR GREATER INDIRECT OWNERSHIP INTEREST: JASON H MURRAY (individual), 50.00%, since 11/05/2021; MARK D HANCOCK (individual), 50.00%, since 11/05/2021; PACS GROUP, INC. (organization), 100.00%, since 06/30/2023; PACS HOLDINGS, LLC (organization), 100.00%, since 06/30/2023
- CONTRACTED MANAGING EMPLOYEE: SHUANG BAI (individual), since 03/01/2005
- CORPORATE OFFICER: FREDERICK G APT (individual), since 11/05/2021; JASON H MURRAY (individual), since 11/05/2021; JOHN T MITCHELL (individual), since 11/05/2021; JOSHUA O JERGENSEN (individual), since 01/01/2024; MARK D HANCOCK (individual), since 11/05/2021
- W-2 MANAGING EMPLOYEE: DANIEL DRIGGS (individual), since 06/20/2023
Paused by CMS: Form CMS-855A, December 11, 2025.
Private equity company: No, Real estate investment trust: No, Holding company: Yes: PROVIDENCE GROUP NH, LLC; PACS GROUP, INC.; PACS HOLDINGS, LLC.
Private equity company, real estate investment trust and holding company: Paused by CMS: JASON H MURRAY; MARK D HANCOCK; SHUANG BAI; FREDERICK G APT; JASON H MURRAY; JOHN T MITCHELL; JOSHUA O JERGENSEN; MARK D HANCOCK; DANIEL DRIGGS.
Changes in ownership
- August 1, 2024, enrollment ownership file; no longer listed: JONES WHITE (OPERATIONAL/MANAGERIAL CONTROL); JONES WHITE (W-2 MANAGING EMPLOYEE); first listed: JOSHUA O JERGENSEN (OFFICER), associated since January 1, 2024; DANIEL DRIGGS (W-2 MANAGING EMPLOYEE), associated since June 20, 2023; SHUANG BAI (CONTRACTED MANAGING EMPLOYEE), associated since March 1, 2005. Skilled_Nursing_Facility_All_Owners_:_2024-08-01.csv
- October 2, 2023, enrollment ownership file; no longer listed: BAY BRIDGE CAPITAL PARTNERS, LLC (5% OR GREATER INDIRECT OWNERSHIP INTEREST); CALIFORNIA OPCO LLC (5% OR GREATER DIRECT OWNERSHIP INTEREST); OPCO HOLDINGS LLC (5% OR GREATER INDIRECT OWNERSHIP INTEREST); PROVIDENCE GROUP INC (5% OR GREATER INDIRECT OWNERSHIP INTEREST); first listed: PACS GROUP, INC. (5% OR GREATER INDIRECT OWNERSHIP INTEREST), associated since June 30, 2023; PACS HOLDINGS, LLC (5% OR GREATER INDIRECT OWNERSHIP INTEREST), associated since June 30, 2023; PROVIDENCE GROUP NH, LLC (5% OR GREATER DIRECT OWNERSHIP INTEREST), associated since June 30, 2023. Skilled_Nursing_Facility_All_Owners_:_2023-10-02.csv
Inspections of Redlands Healthcare Center
- Cycle 1: health April 23, 2026 (6 deficiencies), fire safety April 23, 2026 (0)
- Cycle 2: health February 6, 2025 (2 deficiencies), fire safety February 6, 2025 (1)
- Cycle 3: health February 2, 2024 (6 deficiencies), fire safety February 2, 2024 (8)
Deficiencies cited at Redlands Healthcare Center
14 deficiencies on file, by tag, newest citation first
every one from a health inspection; every one marked “Deficient, Provider has date of correction”; 2 cited from a complaint, marked below. Letter after a date: scope and severity grade.
- F 0550, resident rights: April 23, 2026 (D, corrected May 19, 2026).
- F 0755, pharmacy service: April 23, 2026 (D, corrected May 19, 2026); February 2, 2024 (D, corrected February 29, 2024).
- F 0803, nutrition and dietary: April 23, 2026 (F, corrected May 19, 2026); February 2, 2024 (E, corrected February 29, 2024).
- F 0812, nutrition and dietary: April 23, 2026 (D, corrected May 19, 2026); February 2, 2024 (F, corrected February 29, 2024).
- F 0880, infection control: April 23, 2026 (F, corrected May 19, 2026); February 6, 2025 (D, corrected March 1, 2025).
- F 0919, environmental: April 23, 2026 (D, corrected May 19, 2026); February 6, 2025 (D, corrected March 1, 2025).
- F 0684, quality of life and care: April 17, 2024 (D, from a complaint, corrected April 22, 2024).
- F 0584, resident rights: February 2, 2024 (D, from a complaint, corrected February 29, 2024).
- F 0698, quality of life and care: February 2, 2024 (D, corrected February 29, 2024).
Redlands Healthcare Center in Care Compare
- Ownership Type: For profit - Limited Liability company
- Legal Business Name: ASH HOLDINGS LLC
- Date First Approved to Provide Medicare and Medicaid Services: 1978-08-01
- Provider Resides in Hospital: N
- Continuing Care Retirement Community: N
- Urban: Y
- County/Parish: San Bernardino
- Telephone Number: 9097932609
- Chain Name: PACS GROUP
- Chain ID: 690
- Provider Changed Ownership in Last 12 Months: N
- With a Resident and Family Council: Both
- Automatic Sprinkler Systems in All Required Areas: Yes
- Average Number of Residents per Day: 73.7
- Overall Rating: 5
- Health Inspection Rating: 4
- QM Rating: 5
- Long-Stay QM Rating: 5
- Short-Stay QM Rating: 5
Care Compare, October 1, 2026: provider information NH_ProviderInfo_Oct2026.csv · inspections NH_SurveySummary_Oct2026.csv · citations NH_HealthCitations_Oct2026.csv · ownership NH_Ownership_Oct2026.csv.
Nothing on file for Redlands Healthcare Center: no penalty in Care Compare.
Other nursing facilities in Redlands and California
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