Skilled nursing facility · CMS certification number 396119
MT HOPE NAZARENE RETIREMENT COMMUNITY
MANHEIM, Pennsylvania · Medicare and Medicaid · 50 certified beds in Care Compare
MT HOPE NAZARENE RETIREMENT COMMUNITY: its citable report, full history — $295 · an email when it changes — $99/month
What stands out
- Its latest cost report on file is for fiscal year 2025, covering July 1, 2024 to June 30, 2025 (364 days), and CMS processed it on November 25, 2025.
- Net patient revenue rose from $5.2M in fiscal year 2024 to $5.7M in fiscal year 2025.
- Its result from service to patients: −$449K (2023), −$840K (2024), −$496K (2025).
- Its cost reports on file run from fiscal year 2009 to fiscal year 2025.
- Its net patient revenue of $5.7M ranks 191st of the 223 nursing facilities in Pennsylvania whose latest cost report on file is fiscal year 2025.
- 4 of the 5 nursing facilities in Pennsylvania closest in size to it, whose latest cost report on file is fiscal year 2025, also report a loss on service to patients.
MT HOPE NAZARENE RETIREMENT COMMUNITY: Medicare cost reports
Form CMS-2540-10: every report is settled.
| Form CMS-2540-10 | 2025 · report 1442973 | 2024 · report 1401149 | 2023 · report 1368126 | 2022 · report 1336690 | 2021 · report 1308779 | 2020 · report 1279963 | 2019 · report 1251353 | 2018 · report 1243551 | 2017 · report 1194055 | 2016 · report 1152700 | 2015 · report 1150544 | 2014 · report 1090387 | 2013 · report 1071835 | 2012 · report 1048201 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Period began | July 1, 2024 | July 1, 2023 | July 1, 2022 | July 1, 2021 | July 1, 2020 | July 1, 2019 | July 1, 2018 | July 1, 2017 | July 1, 2016 | July 1, 2015 | July 1, 2014 | July 1, 2013 | July 1, 2012 | July 1, 2011 |
| Period ended | June 30, 2025 | June 30, 2024 | June 30, 2023 | June 30, 2022 | June 30, 2021 | June 30, 2020 | June 30, 2019 | June 30, 2018 | June 30, 2017 | June 30, 2016 | June 30, 2015 | June 30, 2014 | June 30, 2013 | June 30, 2012 |
| Processed by CMS | November 25, 2025 | December 17, 2024 | November 16, 2023 | November 22, 2022 | January 13, 2022 | February 10, 2021 | February 21, 2020 | September 19, 2019 | June 19, 2018 | February 10, 2017 | December 30, 2016 | May 13, 2015 | July 23, 2014 | September 16, 2013 |
| Total patient revenue | $6,831,408 | $6,221,675 | $6,443,821 | $5,984,059 | $5,331,317 | $5,139,243 | $4,815,111 | $4,226,773 | $4,248,527 | $3,906,012 | $3,931,391 | $4,009,247 | $3,851,430 | $3,767,826 |
| Contractual allowances and discounts | $1,121,884 | $1,061,359 | $1,369,068 | $1,558,312 | $1,154,174 | $393,677 | $337,402 | $243,443 | $698,493 | $138,755 | $97,042 | $35,204 | $64,017 | $104 |
| Net patient revenue | $5,709,524 | $5,160,316 | $5,074,753 | $4,425,747 | $4,177,143 | $4,745,566 | $4,477,709 | $3,983,330 | $3,550,034 | $3,767,257 | $3,834,349 | $3,974,043 | $3,787,413 | $3,767,722 |
| Total operating expenses | $6,205,509 | $6,000,563 | $5,523,894 | $5,127,771 | $5,039,222 | $4,683,098 | $4,467,238 | $4,213,453 | $4,216,740 | $4,243,399 | $3,987,849 | $4,175,839 | $4,137,754 | $4,188,510 |
| Net income from service to patients | −$495,985 | −$840,247 | −$449,141 | −$702,024 | −$862,079 | $62,468 | $10,471 | −$230,123 | −$666,706 | −$476,142 | −$153,500 | −$201,796 | −$350,341 | −$420,788 |
| Total other income | $1,902,141 | $718,706 | $695,965 | $943,403 | $965,185 | $561,324 | $421,832 | $382,598 | $407,256 | $397,071 | $441,666 | $250,564 | $228,009 | $191,614 |
| Net income after other income | $1,406,156 | −$121,541 | $246,824 | $241,379 | $103,106 | $623,792 | $432,303 | $152,475 | −$259,450 | −$79,071 | $288,166 | $48,768 | −$122,332 | −$229,174 |
| Net income | $1,406,156 | −$121,541 | $246,824 | $241,379 | $103,106 | $623,792 | $432,303 | $152,475 | −$259,450 | −$79,071 | $288,166 | $48,768 | −$122,332 | −$229,174 |
| Total facility beds, all components | 50 | 50 | 50 | 50 | 50 | 50 | 50 | 50 | 50 | 50 | 50 | 50 | 50 | 50 |
| Bed days available, all components | 18,250 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Medicare (Title XVIII) patient days | 139 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Medicaid (Title XIX) patient days | 13,785 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Other-payer patient days | 3,926 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Total patient days, all components | 17,850 | 17,495 | 17,288 | 16,730 | 15,688 | 16,677 | 17,661 | 17,594 | 17,443 | 17,659 | 18,029 | 18,088 | 17,968 | 17,956 |
| Medicare discharges | 2 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Medicaid discharges | 10 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Other-payer discharges | 3 | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Total discharges, all components | 15 | 24 | 14 | 28 | 22 | 41 | 30 | 36 | 51 | 26 | 20 | 16 | 20 | 33 |
| Average length of stay, Medicare, in days | 69.5 | 24.67 | 75.5 | 59.67 | 153.67 | 36.2 | 200 | 83.3 | 78.47 | 155.4 | — | 264 | — | 110 |
| Average length of stay, Medicaid, in days | 1,378.5 | 1,060.15 | 1,577.44 | 822.33 | 878.62 | 487.63 | 694 | 774.17 | 987.71 | 1,930.86 | 912.33 | 1,080.85 | 1,100 | 752.1 |
| Average length of stay, all patients, in days | 1,190 | 728.96 | 1,234.86 | 597.5 | 713.09 | 406.76 | 588.7 | 488.72 | 342.02 | 679.19 | 901.45 | 1,130.5 | 898.4 | 544.12 |
Net income, fiscal years 2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012. Checked against the form’s own arithmetic: what that check shows.
Form CMS-2540-96: every report is settled.
| Form CMS-2540-96 | 2011 · report 433916 | 2010 · report 393137 | 2009 · report 387696 |
|---|---|---|---|
| Period began | July 1, 2010 | July 1, 2009 | July 1, 2008 |
| Period ended | June 30, 2011 | June 30, 2010 | June 30, 2009 |
| Processed by CMS | December 11, 2012 | January 25, 2011 | September 14, 2010 |
| Net patient revenue | $3,784,771 | — | $3,651,504 |
| Total operating expenses | $4,047,141 | — | $3,885,545 |
| Net income from service to patients | −$262,370 | — | −$234,041 |
| Total other income | $184,168 | — | $341,056 |
| Net income | −$78,202 | — | $107,015 |
| Total facility beds, all components | 50 | — | 50 |
| Total patient days, all components | 18,055 | — | 18,027 |
| Total discharges, all components | 22 | — | 15 |
| Average length of stay, Medicare, in days | 86 | — | 522 |
| Average length of stay, Medicaid, in days | 1,263.92 | — | 1,493.5 |
| Average length of stay, all patients, in days | 820.68 | — | 1,201.8 |
Net income, fiscal years 2011, 2009. Checked against the form’s own arithmetic: what that check shows.
None of these figures is carried on the report for fiscal year 2010.
MT HOPE NAZARENE RETIREMENT COMMUNITY: nurse staffing hours by quarter →
Who owns MT HOPE NAZARENE RETIREMENT COMMUNITY, as filed with CMS
Care Compare
- 5% OR GREATER DIRECT OWNERSHIP INTEREST: EPHRATA CHURCH OF THE NAZARENE (organization), 60%%, since 11/01/2006
- 5% OR GREATER MORTGAGE INTEREST: EPHRATA CHURCH OF THE NAZARENE (organization), NOT APPLICABLE, since 11/01/2006
- 5% OR GREATER SECURITY INTEREST: EPHRATA CHURCH OF THE NAZARENE (organization), NOT APPLICABLE, since 11/01/2006
- ADP OF THE SNF: FILLMORE, DEBBIE (individual), NOT APPLICABLE, since 01/01/2006; LOVELL, SUSIE (individual), NOT APPLICABLE, since 08/22/2022; LUCAS, JOANNA (individual), NOT APPLICABLE, since 09/01/2006; MARTIN, LEON (individual), NOT APPLICABLE, since 01/08/2018; MAXIM, MARINA (individual), NOT APPLICABLE, since 04/26/2017; PECK, MICHAEL (individual), NOT APPLICABLE, since 10/02/2022; SNYDER, CHARLYN (individual), NOT APPLICABLE, since 01/01/2021; SNYDER, KEVIN (individual), NOT APPLICABLE, since 04/11/2025; STEHR, JOANNE (individual), NOT APPLICABLE, since 12/01/2024; STERNER, JEFF (individual), NOT APPLICABLE, since 06/01/2022; TORNABE, MICHELE (individual), NOT APPLICABLE, since 04/07/2011; WICKENHEISER, THOMAS (individual), NOT APPLICABLE, since 02/29/2024
- CORPORATE DIRECTOR: FILLMORE, DEBBIE (individual), NOT APPLICABLE, since 09/01/2006; LOVELL, SUSIE (individual), NOT APPLICABLE, since 08/24/2022; LUCAS, JOANNA (individual), NOT APPLICABLE, since 09/01/2006; MARTIN, LEON (individual), NOT APPLICABLE, since 01/08/2018; MAXIM, MARINA (individual), NOT APPLICABLE, since 05/05/2017; PECK, MICHAEL (individual), NOT APPLICABLE, since 10/02/2022; SNYDER, CHARLYN (individual), NOT APPLICABLE, since 01/01/2021; SNYDER, KEVIN (individual), NOT APPLICABLE, since 04/11/2025; STEHR, JOANNE (individual), NOT APPLICABLE, since 12/01/2024; STERNER, JEFF (individual), NOT APPLICABLE, since 06/01/2022; TORNABE, MICHELE (individual), NOT APPLICABLE, since 03/12/2012; WICKENHEISER, THOMAS (individual), NOT APPLICABLE, since 02/29/2024
- CORPORATE OFFICER: CAFRELLI, STEVEN (individual), NOT APPLICABLE, since 07/01/2021; FILLMORE, DEBBIE (individual), NOT APPLICABLE, since 11/01/2006; HAMBRICK, ROCKLIN (individual), NOT APPLICABLE, since 08/05/2013; LOVELL, SUSIE (individual), NOT APPLICABLE, since 08/22/2022; LUCAS, JOANNA (individual), NOT APPLICABLE, since 11/01/2006; SNYDER, CHARLYN (individual), NOT APPLICABLE, since 07/07/2020; STERNER, JEFF (individual), NOT APPLICABLE, since 02/09/2022
- OPERATIONAL/MANAGERIAL CONTROL: MAXIM, MARINA (individual), NOT APPLICABLE, since 04/26/2017; PECK, MICHAEL (individual), NOT APPLICABLE, since 10/02/2022; TORNABE, MICHELE (individual), NOT APPLICABLE, since 04/07/2011; WICKENHEISER, THOMAS (individual), NOT APPLICABLE, since 02/29/2024
Medicare enrollment
As filed in the CMS file dated October 1, 2026 (Medicare enrollment ownership), under the enrollment of MT. HOPE NAZARENE RETIREMENT COMMUNITY (enrollment ID O20061221000367).
- 5% OR GREATER DIRECT OWNERSHIP INTEREST: EPHRATA CHURCH OF THE NAZARENE (organization), 60.00%, since 11/01/2006
- 5% OR GREATER MORTGAGE INTEREST: EPHRATA CHURCH OF THE NAZARENE (organization), 40.00%, since 11/01/2006
- 5% OR GREATER SECURITY INTEREST: EPHRATA CHURCH OF THE NAZARENE (organization), 60.00%, since 11/01/2006
- ADP OF THE SNF: CHARLYN SNYDER (individual), since 01/01/2021; DEBBIE FILLMORE (individual), since 01/01/2006; JEFF STERNER (individual), since 06/01/2022; JOANNA LUCAS (individual), since 09/01/2006; JOANNE STEHR (individual), since 12/01/2024; KEVIN SNYDER (individual), since 04/11/2025; LEON MARTIN (individual), since 01/08/2018; MARINA MAXIM (individual), since 04/26/2017; MICHAEL L PECK (individual), since 10/02/2022; MICHELE TORNABE (individual), since 04/07/2011; SUSIE LOVELL (individual), since 08/22/2022; THOMAS L WICKENHEISER (individual), since 02/29/2024
- CORPORATE DIRECTOR: CHARLYN SNYDER (individual), since 01/01/2021; DEBBIE FILLMORE (individual), since 09/01/2006; JEFF STERNER (individual), since 06/01/2022; JOANNA LUCAS (individual), since 09/01/2006; JOANNE STEHR (individual), since 12/01/2024; KEVIN SNYDER (individual), since 04/11/2025; LEON MARTIN (individual), since 01/08/2018; MARINA MAXIM (individual), since 05/05/2017; MICHAEL L PECK (individual), since 10/02/2022; MICHELE TORNABE (individual), since 03/12/2012; SUSIE LOVELL (individual), since 08/24/2022; THOMAS L WICKENHEISER (individual), since 02/29/2024
- CORPORATE OFFICER: CHARLYN SNYDER (individual), since 07/07/2020; DEBBIE FILLMORE (individual), since 11/01/2006; JEFF STERNER (individual), since 02/09/2022; JOANNA LUCAS (individual), since 11/01/2006; ROCKLIN HAMBRICK (individual), since 08/05/2013; STEVEN M CAFRELLI (individual), since 07/01/2021; SUSIE LOVELL (individual), since 08/22/2022
- OPERATIONAL/MANAGERIAL CONTROL: MARINA MAXIM (individual), since 04/26/2017; MICHAEL L PECK (individual), since 10/02/2022; MICHELE TORNABE (individual), since 04/07/2011; THOMAS L WICKENHEISER (individual), since 02/29/2024
Paused by CMS: Form CMS-855A, December 11, 2025.
Private equity company, real estate investment trust and holding company: No: EPHRATA CHURCH OF THE NAZARENE; EPHRATA CHURCH OF THE NAZARENE; EPHRATA CHURCH OF THE NAZARENE.
Private equity company, real estate investment trust and holding company: Paused by CMS: CHARLYN SNYDER; DEBBIE FILLMORE; JEFF STERNER; JOANNA LUCAS; JOANNE STEHR; KEVIN SNYDER; LEON MARTIN; MARINA MAXIM; MICHAEL L PECK; MICHELE TORNABE; SUSIE LOVELL; THOMAS L WICKENHEISER; CHARLYN SNYDER; DEBBIE FILLMORE; JEFF STERNER; JOANNA LUCAS; JOANNE STEHR; KEVIN SNYDER; LEON MARTIN; MARINA MAXIM; MICHAEL L PECK; MICHELE TORNABE; SUSIE LOVELL; THOMAS L WICKENHEISER; CHARLYN SNYDER; DEBBIE FILLMORE; JEFF STERNER; JOANNA LUCAS; ROCKLIN HAMBRICK; STEVEN M CAFRELLI; SUSIE LOVELL; MARINA MAXIM; MICHAEL L PECK; MICHELE TORNABE; THOMAS L WICKENHEISER.
Changes in ownership
- June 1, 2025, enrollment ownership file; no longer listed: KIMBERLY J TOMPKINS (OPERATIONAL/MANAGERIAL CONTROL); THOMAS L WICKENHEISER (CONTRACTED MANAGING EMPLOYEE); LAUREN DECKER (CORPORATE OFFICER); first listed: LEON MARTIN (ADP OF THE SNF), associated since January 8, 2018; LEON MARTIN (CORPORATE DIRECTOR), associated since January 8, 2018; DEBBIE FILLMORE (ADP OF THE SNF), associated since January 1, 2006; DEBBIE FILLMORE (CORPORATE DIRECTOR), associated since September 1, 2006; JOANNE STEHR (ADP OF THE SNF), associated since December 1, 2024; JOANNE STEHR (CORPORATE DIRECTOR), associated since December 1, 2024; MICHAEL L PECK (ADP OF THE SNF), associated since October 2, 2022; MICHAEL L PECK (OPERATIONAL/MANAGERIAL CONTROL), associated since October 2, 2022; MICHAEL L PECK (CORPORATE DIRECTOR), associated since October 2, 2022; CHARLYN SNYDER (ADP OF THE SNF), associated since January 1, 2021; CHARLYN SNYDER (CORPORATE DIRECTOR), associated since January 1, 2021; KEVIN SNYDER (ADP OF THE SNF), associated since April 11, 2025; KEVIN SNYDER (CORPORATE DIRECTOR), associated since April 11, 2025; THOMAS L WICKENHEISER (ADP OF THE SNF), associated since February 29, 2024; THOMAS L WICKENHEISER (OPERATIONAL/MANAGERIAL CONTROL), associated since February 29, 2024; THOMAS L WICKENHEISER (CORPORATE DIRECTOR), associated since February 29, 2024; MARINA MAXIM (ADP OF THE SNF), associated since April 26, 2017; MARINA MAXIM (OPERATIONAL/MANAGERIAL CONTROL), associated since April 26, 2017; JEFF STERNER (ADP OF THE SNF), associated since June 1, 2022; JEFF STERNER (CORPORATE DIRECTOR), associated since June 1, 2022; SUSIE LOVELL (ADP OF THE SNF), associated since August 22, 2022; SUSIE LOVELL (CORPORATE DIRECTOR), associated since August 24, 2022; JOANNA LUCAS (ADP OF THE SNF), associated since September 1, 2006; JOANNA LUCAS (CORPORATE DIRECTOR), associated since September 1, 2006; MICHELE TORNABE (ADP OF THE SNF), associated since April 7, 2011; MICHELE TORNABE (OPERATIONAL/MANAGERIAL CONTROL), associated since April 7, 2011. Skilled_Nursing_Facility_All_Owners_:_2025-06-01.csv
- May 1, 2024, enrollment ownership file; first listed: THOMAS L WICKENHEISER (CONTRACTED MANAGING EMPLOYEE), associated since February 29, 2024. Skilled_Nursing_Facility_All_Owners_:_2024-05-01.csv
- October 31, 2022, enrollment ownership file; no longer listed: JOHN WAGNER (OFFICER); first listed: SUSIE LOVELL (OFFICER), associated since August 22, 2022. Skilled_Nursing_Facility_All_Owners_:_2022-10-31.csv
Inspections of MT HOPE NAZARENE RETIREMENT COMMUNITY
- Cycle 1: health September 5, 2024 (2 deficiencies), fire safety September 5, 2024 (0)
- Cycle 2: health November 2, 2023 (2 deficiencies), fire safety November 2, 2023 (0)
- Cycle 3: health November 16, 2022 (10 deficiencies), fire safety November 16, 2022 (0)
Deficiencies cited at MT HOPE NAZARENE RETIREMENT COMMUNITY
14 deficiencies on file, by tag, newest citation first
every one from a health inspection; every one marked “Deficient, Provider has date of correction”; none cited from a complaint. Letter after a date: scope and severity grade.
- F 0657, resident assessment and care planning: September 5, 2024 (E, corrected October 4, 2024).
- F 0688, quality of life and care: September 5, 2024 (D, corrected October 4, 2024).
- F 0641, resident assessment and care planning: November 2, 2023 (D, corrected December 5, 2023); November 16, 2022 (D, corrected January 5, 2023).
- F 0695, quality of life and care: November 2, 2023 (D, corrected December 5, 2023).
- F 0550, resident rights: November 16, 2022 (D, corrected December 20, 2022).
- F 0575, resident rights: November 16, 2022 (E, corrected December 20, 2022).
- F 0582, resident rights: November 16, 2022 (E, corrected December 30, 2022).
- F 0585, resident rights: November 16, 2022 (E, corrected December 20, 2022).
- F 0656, resident assessment and care planning: November 16, 2022 (E, corrected December 15, 2022).
- F 0700, quality of life and care: November 16, 2022 (E, corrected December 30, 2022).
- F 0755, pharmacy service: November 16, 2022 (D, corrected January 14, 2023).
- F 0759, pharmacy service: November 16, 2022 (D, corrected December 24, 2022).
- F 0909, environmental: November 16, 2022 (E, corrected December 22, 2022).
MT HOPE NAZARENE RETIREMENT COMMUNITY in Care Compare
- Ownership Type: Non profit - Corporation
- Legal Business Name: MT. HOPE NAZARENE RETIREMENT COMMUNITY
- Date First Approved to Provide Medicare and Medicaid Services: 2008-07-01
- Provider Resides in Hospital: N
- Continuing Care Retirement Community: N
- Urban: Y
- County/Parish: Lancaster
- Telephone Number: 7176656365
- Provider Changed Ownership in Last 12 Months: N
- With a Resident and Family Council: Both
- Automatic Sprinkler Systems in All Required Areas: Yes
- Average Number of Residents per Day: 48.8
- Overall Rating: 5
- Health Inspection Rating: 4
- QM Rating: 5
- Long-Stay QM Rating: 5
Care Compare, October 1, 2026: provider information NH_ProviderInfo_Oct2026.csv · inspections NH_SurveySummary_Oct2026.csv · citations NH_HealthCitations_Oct2026.csv · ownership NH_Ownership_Oct2026.csv.
Nothing on file for MT HOPE NAZARENE RETIREMENT COMMUNITY: no penalty in Care Compare.
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Report a figure on MT HOPE NAZARENE RETIREMENT COMMUNITY’s record that differs from its CMS file, quoting 396119.